Client Partnerships Executive

2 months ago


Surry Hills, Australia Cartology Full time

**Client Partnerships Executive - Big W - 12-month fix term
- Join Cartology at exciting times of major growth
- Leverage your passion for Play through liaising with global brands in the toys, video games, books and tech space. Think Barbie, LEGO, PlayStation, Nintendo, Apple, Penguin etcPermanent position**About Us
Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways.

Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

**About the role
**In the Client Partnerships Executive position, you will support the team in managing client relationships and work with the wider business to deliver campaigns from brief through to results. You will work with the sales, operations and insight teams in order to deliver valuable outcomes for our clients.

**Key accountabilities:
- Supporting the team in briefing campaigns across bookings team and production
- Day to day management of the relationship between vertical and operations teams
- Providing Partnership Managers with compliance reporting and escalate any issues or concerns
- Managing client post campaign reporting
- Working with finance and commercial team to respond to client billings queries
- Managing incoming client enquiries
- Be the internal and external sales point of contact for campaign delivery
- Supporting the team with Salesforce data input, financial reporting, media schedule creation and assist in pipeline management
- Providing administrative support to the client partnerships team to enable them to achieve their targets
- Maintaining inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinate the creation of new materials with marketing
- Supporting Client Partnership Managers with deck creation and client meeting preparationIn this position, you will report into the Group Client Partnerships Manager.

**About you
To succeed in this role, you'll need to demonstrate:

- 2 to 3 years of work experience in a sales support or customer support/service role preferably within the media or tech industry
- Ability to multitask and prioritise various projects simultaneously with a focus on delivering results, quality, continuous improvement and attention to detail
- Strong analytical skills and an understanding of how online performance metrics link to commercial business metrics
- Proactivity, with abilities to work independently and as part of a team, and to anticipate both client & sales team needsReliability, with an ability to complete work to a high standard, whilst getting energised by the entrepreneurial nature of the role

**Endless possibilities with Woolworths Group
**We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Everyone belongs at Woolworths Group
**Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.



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