Customer Experience Representative

6 months ago

Melbourne, Australia Arrotex Pharmaceuticals Pty Full time

Perm FT role in a new building with great facilities (5x days on-site)
- Warm lead telesales; base salary plus commission and bonuses available
- Opportunities to develop and promote within the business

**About DBG Health**:
DBG Health is an independent health, wellness, and beauty company with headquarters in Melbourne and over 800 professionals collaborating successfully to deliver affordable health, wellness, and beauty solutions for all.

As a diversified health group, DBG Health is committed to providing pharmacies with a broad portfolio of PBS-subsidised prescription medicines and over the counter products, to support retailers as they support patients and consumers.

**About the role**:
Our new and exciting Customer Experience Team is seeking a sales superstar to assist with our pharmaceutical business development. With a comprehensive, supported training program, plus ongoing opportunities for professional development, this is your chance to optimise your personality and customer-focused skillset in a business experiencing actively creating growth.

**What your days might look like**:

- Deliver effective brand awareness and telesales strategies to attract new business from independent pharmacies across the country
- Build strong rapport and maintain a successful customer portfolio
- Collaborate with internal teams to identify opportunities for growth and improvement; become the SME on specific products and services
- Analyse/ interpret data and market trends
- Consistently meet or exceed sales targets

**Skills we’re looking for**:

- Some exposure to sales, business development, or customer service
- Excellent communication and interpersonal skills
- Analytical and problem-solving skills
- Ability to work independently and as part of a team
- Experience working with pharmacies or within the healthcare industry is not necessary, but will be highly regarded

**Why choose us?**

This is a fantastic entry level opportunity to achieve immediate, supported career development in a business actively creating growth. With International expansion underway, plus consistent acquisition and integration of well-known consumer brands, DBG’s sales function
- with a focus on educating and influencing new pharmacies
- is critical. Join the team today and make a real impact
- and be a part of DBG Health’s Success Story.
- DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal

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