Sales Representative
5 months ago
We are looking for a casual sales representative to join the team as a brand ambassador for MCM House, Paddington.
**About MCM House**
Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality têxtiles and a timeless appeal.
The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.
The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, têxtiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, têxtiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.
**Roles and Responsibilities**
It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.
- Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
- Build and nurture client relationships with residential (end-user) clients.
- Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks.
- Achieve sales budgets - both personal goals and supporting the broader team.
- Ensure all required activity is logged in the in-house CRM system.
- Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
- Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.
MCM House is looking for a team player with an enthusiastic attitude and positive outlook that is process driven and has great attention-to-detail. Having experience in Retail (furniture specific) is a bonus. Have a friendly disposition and a customer-centric focus with an ability to problem-solve customer issues.
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