Nib Thrive Operations Integration Manager

3 weeks ago


Melbourne, Australia nib health funds Full time

Let’s talk about nib Thrive

nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to people who seek convenience, accessibility and inclusion.

nib Thrive is the National Disability Insurance Scheme (NDIS) business for the nib Group. In November 2022, nib acquired its first registered NDIS Plan Manager, since then we have continued to grow. We are now House of Brands who all operate as part of the nib Thrive family. nib Thrive currently supports more than 23,000 NDIS participants and is on track to reach its goal of supporting at least 50,000 participants by FY25. nib Thrive is currently one of the top three largest plan managers in Australia.

Let’s talk about diversity, equity and inclusion

Let’s talk about this role

As the Operations Integration Manager, you will be responsible for supporting the Head of Participant Experience in preparing for and delivering key milestones across identified nib Thrive businesses in the lead up to, and during integration.

The role will be focused on driving the successful delivery of operational integration across the acquired plan management businesses. It will ensure strong stakeholder relationships across teams and projects to achieve commercial outcomes, an uplifted participant experience, ongoing employee engagement and change management.

The role will provide critical project oversight to workstream leads and operational teams to ensure delivery of the desired Participant Experience operating model through the achievement of set milestones on time and budget.
- This is a 24 month Fixed Term Contract._

Let’s talk about you

Your experience comes with strong leadership and change management skills with capabilities suited to a transformation environment. You are able to build and engage in meaningful relationships at all business levels, influencing and working collaboratively to achieve desired outcomes.

You are experienced in working to deadlines and deliverables, with an enterprise-wide view consideration of business processes and systems. Your passion for new and emerging technologies, combined with a drive to make things happen, will see you well placed for success in this role.

Furthermore we’re looking for:
- Demonstrated ability to deliver results in a fast paced, evolving environment- Exceptional written and verbal presentation & communication skills- Proven experience developing and delivering strategic programs of work with a focus on digital transformation, automation and workforce optimisation- Aptitude for data and analysis- Experience overseeing large scale, diverse projects in a complex environment

Let’s talk about working at nib

Our hybrid working approach means our employees work outside of the office for most of the time. Our hubs offer workspaces to connect and collaborate for events, meetings, or activities. To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace. nib’s approach to flexibility is focused on personalisation and giving our employees choice - not only in where they work, but also when and how.

Other benefits to support you at work (and play) include:
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Support _your better health _- whatever that looks like for you - through our nib Well Program and corporate fitness discounts- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.



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