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Machine Learning Engineering Director
1 month ago
About the Team
We're a small, cross-functional team at nib Group that's driving innovation in our operations. Our agile approach allows us to swiftly integrate leading-edge technology and keep us ahead in a rapidly evolving landscape. We build and refine cutting-edge solutions such as our customer-facing chatbot 'nibby', a knowledge base RAG solution, Intelligent Document Processing, advanced call summarisation tools, and our greenfield LLM-based knowledge hub – 'nibGPT'. In addition to developing these innovative solutions, we offer expert guidance across the organisation, ensuring that our insights and technologies contribute to broader strategic success.
About the Role
As the Lead Machine Learning Engineer, you will work at the intersection of technology and business, driving innovation and automation across nib Group using Machine Learning to solve complex business challenges. You will use your business acumen to get the job done, and champion opportunities to use valuable AI & ML based solutions (e.g., Generative AI, Prompt Engineering and Large Language Models) across the business.
Main Responsibilities
- Lead machine learning engineering initiatives, working with IT and business stakeholders from ideation through to production and ongoing maintenance.
- End-to-end responsibility for projects of increasing complexity, including contributing to common code bases and standards.
- Managerial responsibility for ML engineers and providing technical mentorship for the overall team by removing blockers, drafting clear time schedules, and assisting more junior members of the team.
- Build solutions and delivery plans that align to business objectives and constraints and iterate on these during execution.
Your Skills and Experience
- A proven track record of taking nebulous projects, architecting solutions, delegating tasks and ultimately getting things done efficiently.
- An architectural mindset with demonstrated knowledge of software engineering principles.
- Awareness and understanding of Generative AI, Prompt Engineering and Large Language Models is highly desirable.
- Experience with cloud platforms, micro-services, and serverless architectures (ideally AWS) and deployments, including DevOps and CI/CD experience.
- The ability to communicate effectively with non-engineers of varying levels at the company, including coaching both technical and non-technical skills.
- Strong experience with programming languages, techniques and frameworks aligned with machine learning, e.g., Python, Scala, R, Keras, fast.ai and ML platforms, e.g., Databricks or Amazon SageMaker.
- Commercial experience developing solutions in modern languages, e.g., Python, Node.JS/Typescript, Ruby and/or Golang.
- Experience designing and building good ML engineering practices, e.g., automated testing, continuous integration and continuous delivery.
- Experience creating and deploying product machine learning and data science models with knowledge of end-to-end data scientist workflows.
About Us
nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to create more prosperous and sustainable communities. We're a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and live healthier lives.
Diversity, Equity and Inclusion
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles. We're committed to creating an accessible recruitment process and employment experience.
Working at nib
We have a hybrid working model that provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace.
Our Benefits
- We offer generous discounts on nib health and travel insurance products, including 50% discount on employee health insurance.
- The opportunity to give back to the community through paid leave for volunteering through nib Foundation.
- Support your better health – whatever that looks like for you – through our nib Well Program and corporate fitness discounts.
- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits.
- Benefits to support our diverse workforce, including 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees.
Estimate Salary: $120,000 - $180,000 per year
