People and Culture Coordinator

1 month ago

Burnley, Australia Blue Cross Full time

Hybrid in Office/WFH role
- Permanent opportunity with opportunity and view for career growth
- Tertiary qualifications in Business/HR/Industrial Relations or similar

WA leading aged care provider, BlueCross offers a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. At BlueCross, we promote dignity, respect, choice, integrity, independence and engagement for all consumers and staff.

**Are you ready to join our team?**
The People and Culture (P&C) Coordinator will contribute to the Centre of excellence for the provision of the BlueCross Employee Experience enabled by the delivery of a shared service operation.

Primarily the P&C Coordinator will be responsible for providing first level HR support and guidance to key stakeholders on a broad range of People and Culture matters, with a proactive and efficient administrative services covering all generalist People and Culture duties.

**Key Responsbilities**:

- Act as the first point of contact for general HR advice and queries via ticketing inbox.
- Act as the first point of contact for general HR advice from clients.
- Creation and management of BlueCross team member contracts and variations of employment.
- Provide support, advice and guidance to key business stakeholders with a solution focused mindset.
- Coordination of the revisions of P&C documents, processes, policies and procedures with a focus on continuous improvement.
- Ensuring all employee records and databases are maintained accurately and in a timely manner, and confidentiality is protected where required.
- Responsible for the generation of Certificates of Recognition, Statement of Service, and allowance letters as required.
- Effectively partner and work collaboratively with internal and external stakeholders to achieve desired outcomes.
- Promptly respond to team member feedback and complaints - ensuring appropriate escalation where required.
- Undertaking of Ad Hoc and compliance reporting.
- Work collaboratively across BlueCross teams to support the execution of P&C lead projects, initiatives, and events.

**Skills and Expertise You bring to the role**:

- Experience with HRIS systems management
- Exposure to and understanding of enterprise agreements in unionised work environments
- Highly developed communication and interpersonal skills
- Strong influencing skills of residence staff etc Admin Support Coordinators
- Exceptional organisational and planning skills
- High analytical and problem-solving skills
- Proven ability to meet tight deadlines
- Project Management
- Intermediate to Advanced Microsoft

**We offer**:

- High level of support with career progression
- Competitive salary with excellent staff benefits
- Career development pathways
- Employee discounts with many top Australian Brands
- Work/Life balance environment
- “BlueCross values the health and safety of all of our people. As such, a condition of your employment is that you may be required to participate in vaccination programs as determined by BlueCross and programs mandated by the government in the aged care sector”_

All people employed at BlueCross are required to undergo pre-employment that includes a current Police Record Check.

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