Customer Service and Team Administration Officer

3 days ago


Blackburn, Australia Community Housing Ltd Full time

Contribute to a world without housing poverty
- Permanent, Full-Time role based in Blackburn, VIC
- Competitive salary + super + salary packaging + other benefits

**About Us**

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

**The Role**

Your previous experience in liaising with a diverse range of vulnerable people will be highly regarded as you will be welcoming customers in person at our crisis entry point for our homelessness service.

In addition to providing a welcoming front desk service, you will also undertake various administrative tasks which may include; booking appointments, maintaining our database, scanning documents, contributing to various projects, and providing adhoc support to other teams as required.

As a large purpose-driven organisation, we provide potential to grow your career across a range of teams and services.

***

**About You**

To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.

**Essential Criteria**:

- Relevant skills and experience in working effectively and sensitively with a diverse customer group with complex needs.
- Ability to handle a high volume of work and prioritise effectively.
- Confidence in liaising with various stakeholders including vulnerable people.
- Strong work ethic, willingness to learn, and a caring and empathetic nature.
- Ability to work independently and as an effective team member, with a commitment to participating in a supportive and collaborative team culture.
- Quick thinking, resilient, and thrive in a multitasking environment where no day is ever the same
- Previous experience working on MS Office programs.

**Desirable**:

- Previous experience working in the social/community housing sector.

Please note that satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

We look forward to hearing from you.



  • Blackburn, Victoria, Australia Community Housing Ltd Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service and Team Administration Officer to join our team at Community Housing Ltd. As a key member of our front-line service, you will be responsible for delivering exceptional customer service to our clients, providing a welcoming and supportive environment for those in need.Key...


  • Blackburn, Australia Uniting Vic.Tas Full time

    **Full Time, ongoing role based in Blackburn**: - **Provide efficient admin support to the Carer Services team**: - **SCHADS level 3 role + super + salary packaging** **About the opportunity**: We have an opportunity for an Administration Officer to join our Carer Services Program. The program delivers a range of support services to carers who provide...


  • Blackburn, Australia Community Housing Ltd Full time

    Contribute to a world without housing poverty - Full time, 7m fixed term position in Blackburn - Competitive Salary + super + salary packaging + other benefits **About Us** Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and...


  • Blackburn, Australia Randstad Australia Remote Work Freelance Full time

    Responsible for customer service engagements for debt resolution, undertaking accountability's associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for fees, to meet service delivery performance and statutory obligations.Labour Hire position until May 2025This role is full...


  • Blackburn, Australia Randstad Australia Remote Work Freelance Full time

    Responsible for customer service engagements for debt resolution, undertaking accountability's associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for fees, to meet service delivery performance and statutory obligations.Labour Hire position until May 2025This role is full...


  • Blackburn, Australia Uniting Vic.Tas Full time

    **Part time (4 days per week) | Maximum term to 30 June 2025 (Parental leave cover) & casual opportunities**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!**: - **10% gap discount for childcare services with Uniting Early Learning** **About the opportunity** We are seeking an enthusiastic administration...


  • Blackburn, Victoria, Australia Community Housing Ltd Full time

    About Community Housing LtdCommunity Housing Ltd is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.The RoleWe are seeking a...

  • Administration Officer

    5 months ago


    Blackburn North, Australia Labour Hire and Recruitment Full time

    Ensure effective and timely administration of the company's database - Following up of required paperwork from technicians and subcontractors - Typing of quotes when required **_Service Administrations Support Officer_** **_Blackburn North, Victoria_** Our client provide a diverse range of electrical services as well as management of other facility...

  • Team Administrator

    1 day ago


    Blackburn, Australia The Salvation Army Full time

    ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here...


  • Blackburn, Victoria, Australia Community Housing Ltd Full time

    About UsCommunity Housing Limited is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. Our mission is to create safe, secure, and affordable housing options that empower individuals and families to thrive.The RoleWe are seeking a Customer Service Officer to join our team. As a Customer Service Officer, you...


  • Blackburn, Victoria, Australia The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help...

  • Administration Officer

    4 months ago


    Blackburn, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Administrative Officer

    4 months ago


    Blackburn, Australia The Salvation Army Full time

    Number of Positions Available:1Start your career with The Salvation Army today!We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvation Army is a Christian movement and one of...

  • Office Administrator

    3 weeks ago


    Blackburn, Victoria, Australia Fuse Recruitment Full time

    Unlock Your Career Potential in InsuranceThis is an exciting opportunity to join Fuse Recruitment, a leading recruitment agency specializing in the insurance industry. As an Office Administrator, you will be working closely with an experienced broker to provide administrative support and ensure the delivery of exceptional client value.What You'll Be...


  • Blackburn, Australia Australian Task Force Pty Ltd Full time

    **Australian Workforce is a leading national recruitment company. We are looking for an **Administration Team Assistant at Blackburn Victoria** to start Immediately.**: **Working hours**:Monday to Friday 9am - 5pm**: **ROLES & RESPONSIBILITIES**: - **Maintain Director’s diaries, make appointments and general admin support as necessary;**: - **Liaise with...


  • Blackburn, Victoria, Australia The Salvation Army Full time

    Job Summary:The Salvation Army is seeking an Administrative Officer to provide support to our National Project Manager. This role involves managing and coordinating documents and tasks to deliver projects to completion.About the Role:The successful candidate will have strong administrative skills, excellent customer service, and proficiency in MS Suite. They...


  • Blackburn, Victoria, Australia The Salvation Army Full time

    About the Role:The Salvation Army is seeking a highly skilled and detail-oriented Administrative Officer to provide support to our National Project Manager. As an Administrative Officer, you will be responsible for managing and coordinating documents and tasks that will assist in delivering projects to completion.Key Responsibilities:Provide administrative...


  • Blackburn, Australia Uniting Vic.Tas Full time

    **Full time, ongoing role based at Blackburn.**: - **Newly created role within Uniting’s Carer Services program.**: - **SCHADS Level 6 + super + salary packaging** **About the opportunity**: Working in a full-time capacity, the Team Leader will work with the Manager, Service Coordination & Administration with a focus on the daily operations of teams...

  • Service Coordinator

    5 months ago


    Blackburn, Australia Sharp & Carter Full time

    Blackburn location | Opportunity for growth - Attractive salary package | Great warm and upbeat work culture - Leading Construction business in the South Eastern Suburbs **About the role**: We are looking for friendly and professional Building coordinator/ Administrator to join a fun team for a full-time permanent role. You will be assisting with...


  • Blackburn, Victoria, Australia The Salvation Army Full time

    About the RoleThe Salvation Army is seeking an experienced Administrative Officer to provide support to our National Project Manager. As a key member of our team, you will be responsible for managing and coordinating documents and tasks that will assist in delivering projects to completion.This is a challenging and rewarding role that requires strong...