Team Leader, Client Liaison Administration

3 weeks ago

Blackburn, Australia Uniting Vic.Tas Full time

**Full time, ongoing role based at Blackburn.**:

- **Newly created role within Uniting’s Carer Services program.**:

- **SCHADS Level 6 + super + salary packaging**

**About the opportunity**:
Working in a full-time capacity, the Team Leader will work with the Manager, Service Coordination & Administration with a focus on the daily operations of teams including service system enhancements, staff management and service provision operations. The role is also responsible for:

- Oversight of the development, delivery, performance and quality of support provided by the Client Liaison Administration team.
- An operational focus and contribution to the development of strategic initiatives and plans.
- Providing leadership to the team and for the delivery and development of support to teams and programs
- Coordinating the liaison between clients, program teams and vendors, by answering incoming phone calls and queries relating to client services.

**View the full position description **here**

**What’s on offer**:
In addition to a base salary commencing at $53.84 p/hr + superannuation, you will have access to:

- An **extra** **17.5%** on top of your fortnightly pay when you take paid annual leave.
- Ability to **increase** **your** **take-home pay** by accessing up to $15,900 in salary packaging benefits which can be used for living expenses such as rent, groceries, bills, clothing, and much more.
- **10% **discount** on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.
- **25% discount** at Uniting Op Shops.

**About you**:
You will have demonstrated experience in an administrative or customer service role as well as demonstrated experience in leading a team/s. You will also bring:

- Experience in providing highly effective administrative support in a busy environment.
- Experience in a human service organisation.
- Experience using client data bases and business management programs, or ability to adapt to new systems. i.e., Procura, DC2Vue, Microsoft Dynamics 365, Coupa.

**How to apply**:
**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.
- Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability._

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