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Store Support Officer

1 month ago

Preston, Australia CW Retail Services Pty Ltd Full time

**What an opportunity**
Chemist Warehouse is Australia’s leading retail pharmacy group and one of Australia’s most recognised brands. In addition to the 17,000+ employees working in over 500 stores across Australia, we also have a growing international presence in New Zealand, China, and Ireland. Over the last 24 months, we have had the good fortune of seeing our business adapt to the obvious challenges and consolidate our status as the market leader.

To support this continued growth, we are currently looking for a _Store _Support Officer _to join us in South Australia and support the fitout of new and updated stores.

**About the Role**

This role sits within our Store Operations & Support department, which works with both existing and new stores to enhance their retail operations and overall retail performance. Based in Port Adelaide, but with the majority of your time spent working in stores across the country, your primary focus as a Store Support Officer is to assist with supporting existing stores, across the Chemist Warehouse Group with set-ups, compliance and geenral store support.

Reporting to the Store Set-up & Support Manager, your day-to-day responsibilities will require you to:

- Visit stores in your state with the State Support Manager to assess how each store is complying to company standards for Stock Management, Catalogue & Promotional Execution and merchandising
- Working with the Owner, Store Manager, Retail Manager or 2IC come to an agreed score for the store
- Have the ability to execute all planograms, catalogue, compliance and general merchandising with speed and accuracy
- Ensure store is setup to a high standard by store opening date
- Providing support and training to new stores in the first two weeks of new store openings
- Ensure stores are following all correct stock management procedures including ordering, 10 Steps to manage stock, invoicing etc.
- Assist Stores with Stock Rationalisation every month
- Assist with the execution of roll outs, in store, of new instore initiatives set out by Head Office
- Training retail staff on everyday operations, using the SOS Store Staff Training Checklist. Training and assistance with execution of Compliance and Catalogue activity in the store.

**About you**
- Ability to communicate clearly and effectively both verbally and in writing
- Valid drivers license
- Ability to train staff when required
- Great organisational skills and attention to detail
- Ability to manage and prioritise tasks
- Strong customer service skills
- Ability to lift and manoeuvre heavy objects when required
- The successful applicant will also be required to return a satisfactory National Criminal History Check outcome.**Application Process**

Selection Criteria Essential: Do you have the right to work in Australia?

Essential: If successful in gaining this role, are you willing to undergo a National Criminal History Check? Contact Person Recruitment Services Alternate Contact Person Kimberley Mamo Closing Date 21/06/2024
- _
- Please note that this position will close at 11:45pm on the closing date. _

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