Store Support Officer

2 weeks ago

Preston, Australia CW Retail Services Pty Ltd Full time

What an opportunity- Chemist Warehouse is Australia’s leading retail pharmacy group and one of Australia’s most recognised brands. In addition to the 17,000+ employees working in over 500 stores across Australia, we also have a growing international presence in New Zealand, China, and Ireland. Over the last 24 months, we have had the good fortune of seeing our business adapt to the obvious challenges and consolidate our status as the market leader.- To support this continued growth, we are currently looking for a
- _Store Support Officer - Compliance _to join us.**About the role**
- This role sits within our Store Operations & Support department, which works with both existing and new stores to enhance their retail operations and overall retail performance.- Based out of our Preston head office - but with regular travel to our store sites required - your core focus as Store Support Officer is to support stores to improve their compliance with Chemist Warehouse retail standards and therefore enhance their overall retail operations.- In doing so, you will conduct regular in-store visits to assess their retail operations (internal reviews/audits) and then create plans with store owners and employees for training (or other support) targeted towards improving their compliance with Chemist Warehouse standards, and therefore improve the store’s overall performance.- Your regular responsibilities will include:
- Coordinating and preparing head office teams for store visits, including scheduling, communications to stores, and creation of assessment and other preparatory materials
- Visiting stores (nationwide) to complete assessments of their store performance
- Devising store-specific training and support plans to help stores improve
- Delivering training programs with key store-based staff
- Reviewing and updating existing training documentation

**About you**
- To be successful in this role, you will need to have at least 3 years' experience working in store, ideally in a Retail Manager/Coordinator role. In addition, the successful applicant will have:
- Good working knowledge of Catalogue & Compliance and moderate to immediate ordering knowledge
- Creativity and attention to detail is a must
- Highly organised and with an ability to prioritise and multitask
- Excellent analytical skills and the ability to make major decisions in conjunction with Store Support Manager - Compliance
- A preparedness to take the initiative and a strong desire to achieve results
- Good general IT and Computer skills
- The following personal attributes are also required- Hands on practical approach
- A mentoring / coaching style with the ability to transfer skills and knowledge
- Ability to adapt to changing environment
- Work under pressure and high stress environment
- Attention to detail
- Highly developed communication skills, with the ability to informative and firm when required
- The successful applicant will also be required to return a satisfactory National Criminal History Check outcome._

**Application Process**

**Selection Criteria**
- Essential: Do you have the right to work in Australia?
- Essential: If successful in gaining this role, are you willing to undergo a National Criminal History Check?**Contact Person**
- Recruitment Services**Alternate Contact Person**
- Andrina Trubiano**Closing Date**
- 30/06/2023Please note that this position will close at 11:45pm on the closing date.

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