Payroll and Customer Service Administrator

2 months ago


Melbourne, Australia Service Stream Full time

Primary Location

VIC - Melbourne - 655 Collins St
- Job Description Summary

Platform to excel your career in Payroll in an ASX-listed company.
- About the Role

We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment of wages, and triaging tickets from the payroll helpdesk. This role will be based out of our head office on Collins Street and offered as a 12 month fixed-term contract (with the potential of extension).

About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. _We keep communities connected._

Benefits Of Working With Us Include- Flexible Working - at Service Stream, all flexibility requests are genuinely considered. This position offers hybrid working.- Growth - We are growing and there are opportunities for your career development across our business units.- Discounts - Employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more We also offer access to novated leasing.- Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave along available.- Culture - we are committed to fostering a workplace culture that values diversity and inclusion. We celebrate excellence through our Kudos Awards, and significant milestones from 5 years of service are rewarded.

About The Role
In this role, you will have diversity of tasks by working across payroll processing and supporting the payroll helpdesk. You will work closely with the wider payroll team and have exposure to a group of professionals that support each other.

Key Responsibilities
1. Payroll Processing- Providing administration and payroll support, assisting with daily operational tasks.- Executing accurate data entry and maintaining payroll records.- Responding to routine payroll inquiries and escalating complex issues to payroll officers as necessary.- Calculating employee termination and redundancy payments.- Assisting with deductions/overpayments.

2. Payroll Helpdesk
- Responding to and resolve customer tickets, calls and queries in a timely manner.
- Escalating enquiries to payroll SMEs when required.
- Providing quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical enquiries.
- Actively participating in relevant projects to enhance payroll and broader business objectives and outcomes.

About You

This role would suit someone looking to start or excel their career in Payroll. You will enjoy working in an environment with high volumes of data, deadlines and providing outstanding customer service to our team members.- Have 3 years of experience in payroll processing and/or helpdesk experience.- Prior experience with Chris21 would be highly desirable but not essential.- Be a strong communicator and have excellent customer service skills.- Be adaptable, eager to learn, and be a team player.- Have strong attention to detail.- Have proficiency across Microsoft office products including Outlook and Excel.

How To Apply
- Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._
- Department

Finance

How to Apply


  • Payroll Administrator

    6 months ago


    Melbourne, Australia Payroll Talent Full time

    Remote work. 1 day Melbourne CBD office per month - Newly created role - Flexible work hours/days **THE COMPANY** Global advanced technologies business with Australian headquarters in Melbourne. **THE OPPORTUNITY** Join a team of 5 to process fortnightly and monthly Payrolls across Australia and New Zealand. The Payroll software is **PeopleSoft**. Duties...

  • Payroll Officer

    7 months ago


    Melbourne, Australia Payroll Talent Full time

    CBD based (close to all forms of Public Transport) with Hyrbrid work model - Stable and secure industry sector - Vacancy due to internal promotion - realistic career progression on offer **THE COMPANY** Well-established Victorian provider of high-quality Aged Care, Disability and Specialist Education Services. **THE OPPORTUNITY** Reporting to the Payroll...


  • Melbourne, Australia Payroll X Full time

    Urgent Hire: Payroll / HR Coordinator! Our client, a renowned global retail brand located in Melbourne CBD, is urgently seeking a Payroll / HR Officer to join us on a short-term contract basis, with the possibility of an extension. Position: Payroll / HR Officer (Short-Term Contract with Possible Extension) Location: Melbourne Key Responsibilities: -...


  • Melbourne, Australia Payroll Full time

    Expert SAP Systems Required ! - High Profile Business - Excellent hourly rates $$$ If you are a highly proficient and technically minded payroll profession, with strong knowledge of SAP Payroll Systems, and looking for an opportunity move out of day to day processing or management duties, then this is the role for you! **Benefits**: - Long standing &...

  • Payroll Officer

    6 months ago


    Melbourne, Australia Payroll Talent Full time

    Newly created permanent, part-time opportunity - Free, secure onsite parking at state of the art offices - Guaranteed long term stability and security of tenure **THE COMPANY** Hugely successful privately-owned Australian FMCG success story. **THE OPPORTUNITY** Reporting to the Payroll Manager the part-time Payroll Officer will assist with the processing...

  • Payroll Temp

    6 months ago


    Melbourne, Australia Payroll Full time

    Long term and temp to permanent vacancies - Range of clients, from small to medium enterprises up to ASX listed companies - Highly competitive hourly rates $$$ **TAPS - The Association for Payroll Specialists** are the industry leaders in recruitment services for the payroll industry, we are always searching for top talent temps to join our team, we are...

  • Payroll Administrator

    2 months ago


    Melbourne, Australia KPMG Full time

    KPMG's Finance division are looking for a highly talented National Payroll Administrator to join our growing Payroll team on a full time basis offering high quality end-to-end payroll processing services to the Australian firm. **Your new role**: As a Payroll Administrator, you will work closely with the Senior Manager to deliver payroll processing services...

  • Payroll Administrator

    6 months ago


    Melbourne, Australia KPMG Full time

    KPMG's Finance division are looking for a highly talented National Payroll Administrator to join our growing Payroll team on a full time basis offering high quality end-to-end payroll processing services to the Australian firm. **Your new role**: As a Payroll Administrator, you will work closely with the Senior Manager to deliver payroll processing services...

  • Payroll Team Lead

    7 months ago


    Melbourne, Australia Australian Payroll Talent Full time

    Melbourne CBD Hybrid | Public Transport - Bring your passion, energy | Portfolio of clients - Leading a fun, collaborative team | Training & Career opportunities Join Australia's leading bureau-style/outsourcing payroll service provider. They are passionate about using technology and a people-centric approach to drive meaningful outcomes. As a Payroll Team...

  • Payroll Administrator

    6 months ago


    Melbourne, Australia Oji Fibre Solutions Full time

    **Global manufacturing company of innovative packaging solutions**: - ** Payroll of 400+ employees (salaried + waged)**: - ** Noble Park location** Oji Fibre Solutions, part of a rapidly expanding global manufacturer of innovative packaging solutions, requires a highly detail orientated, deadline driven Payroll Administrator to join our corporate...


  • Melbourne, Australia Pace Appointments Full time

    **The Company**: With more than 100 years of trading experience and continuing to flourish today, this privately owned SME has sustained industry recognition in a volatile market by providing the highest quality product whilst contributing to the social, economic and environment sustainability of production at origin. **The Team**: A friendly and dynamic...


  • Melbourne, Australia Sharp & Carter Full time

    Attractive salary on offer ($90,000 - $95,000 package) - Based in the CBD (1-2 days working from home flexibility) - Permanent full-time role working across both payroll & accounts - Attractive salary on offer ($90,000 - $95,000 package) - Based in the CBD (1-2 days working from home flexibility) - Permanent full-time role working across both payroll &...


  • Melbourne, Australia Jetstar Full time

    **Company Description** About Jetstar** We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not...


  • Melbourne, Australia Brenntag Full time

    **PAYROLL & ADMINISTRATION OFFICER**: Our team in **Melbourne** currently has an opening for a **Payroll & Administration Officer** **YOUR ROLE & RESPONSIBILITIES**: - Complete the accurate and timely processing of weekly/monthly payroll in conjunction with key stakeholders for both Australia and New Zealand - Act as the central point of contact providing...

  • Payroll Administrator

    1 month ago


    Melbourne, Australia ATLAS Recruitment Australia Full time

    South East Suburbs Excellent career progression Competitive Salary About the Role:We are seeking a highly skilled and detail-oriented Payroll Administrator with experience in the construction industry to join a dynamic team. The ideal candidate will be able to run all of our accounts, payroll, tax, security (company and subcontractor),...


  • Melbourne, Australia Jetstar Airways Pty Ltd Full time

    Job DescriptionIf you’re passionate about reporting, payroll and love working as part of a team, then we need you!Grow your skills in a Melbourne based People Shared Services Team for a fixed-term of 12 monthsImmediate access to a range of employee benefits, including our staff travel program Join the Jetstar team at a pivotal moment in our history. The...


  • Melbourne, Australia Ace Care Services Full time

    **About Ace Care Services** Ace Care Services is a leading provider of home care and NDIS services in Melbourne. We are passionate about improving the lives of people with disabilities and are seeking a highly organized and skilled Office and Payroll Administrator to join our team and manage the operations of our NDIS business. At Ace Care Services, we...


  • Melbourne, Australia Ace Care Services Full time

    **About Ace Care Services** Ace Care Services is a leading provider of home care and NDIS services in Melbourne. We are passionate about improving the lives of people with disabilities and are seeking a highly organized and skilled Office and Payroll Administrator to join our team and manage the operations of our NDIS business. At Ace Care Services, we...


  • Melbourne, Australia Ambulance Victoria Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Ambulance Victoria **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: AV/1760095 At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every...

  • Payroll Administrator

    6 months ago


    Melbourne, Australia Sharp & Carter Full time

    Flexible working arrangements (3 days in office/ 2 from home) - Contract role with potential for permanent - Large healthcare provider **Position Description** One of the most recognisable healthcare organisations nationally, this company is seeking a dynamic and motivated Payroll Officer to join their team in a vital contract role with potential for...