Current jobs related to Head of Operational Excellence - Sydney - Cover-More

  • Head of Operational Excellence

    2 weeks ago

    Sydney, Australia Cashrewards Full time

    Heyyyyy! We're Cashrewards, a shopping gateway to cashback deals and more from Australia’s leading brands. We exist to make every day more rewarding for our members, for our brand partners, for sick kids and for each other. Our brand partners work with us because our unique proposition delivers best-in-market returns on their marketing investment,...

  • Head of Operational Excellence

    1 week ago

    Sydney, Australia GWF Full time

    George Weston Foods makes some of Australia & New Zealand's favourite and most innovative products. GWF employs around 6000 people across 58 sites and is a wholly owned subsidiary of Associated British Foods plc. GWF's product range is diverse and includes leading brands of bread and baked products, small goods, flour, milled products, animal feed, as well...

  • Head of Process Excellence

    21 hours ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Integral role in driving the delivery of Aon’s target operating model across APAC - Lead a team that enables organisational change through continuous process improvement and innovation - Join a diverse and inclusive organisation with a culture of continuous learning and development The Aon Client Services team (ACS) in Asia Pacific...

  • Operational Excellence Analyst

    4 months ago

    Sydney, Australia Bendigo and Adelaide Bank Full time

    Operational Excellence Analyst **Closing date**:15th October, 2024** **Your new role with Bendigo Bank is just a few clicks away.** As the **Operational Excellence Operations Analyst, **you will form a key influence in providing a deeper insight to our workforce and therefore, the capacity to respond to our work volumes across multiple functions and...

  • Operational Excellence Analyst

    3 months ago

    Sydney, Australia Bendigo and Adelaide Bank Full time

    Operational Excellence Analyst **Closing date**:15th October, 2024** **Your new role with Bendigo Bank is just a few clicks away.** As the **Operational Excellence Operations Analyst, **you will form a key influence in providing a deeper insight to our workforce and therefore, the capacity to respond to our work volumes across multiple functions and...

  • Head of Commercial Excellence

    7 months ago

    Sydney, Australia coty Full time

    Head of Commercial Excellence, Sydney **ABOUT COTY**: **YOUR RESPONSIBILITIES**: As the Head of Commercial Excellence (COMEX), you will create, deploy & execute commercial brand strategies for Coty Australia & New Zealand, in all channels and for all brands. Reporting into the Sales Director Grocery & Pharmacy, you will also have influence and exposure to...

  • Operational Excellence Coach

    7 months ago

    Sydney, Australia Bendigo and Adelaide Bank Full time

    Operational Excellence Coach **Position Description: PD_Operational Excellence Analyst (1).pdf** **Your new role with Bendigo Bank is just a few clicks away.** As the **Business Analyst Performance Optimisation **you will form a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer...

  • Customer Experience

    2 months ago

    Sydney, Australia InDebted Full time

    Customer Experience - Head of Excellence **About InDebted** InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences - all so we can change...

  • Head of Retail Excellence

    7 months ago

    Sydney, Australia Dyson Full time

    **Summary**: **Salary**: Competitive Team: Retail **Location**: Australia - Sydney Barangaroo Office **About Us**: Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge - more categories, more...

  • Head of Operations

    2 days ago

    Sydney, Australia Ashdown Consulting Full time

    $800 p/d + Super - 12 Month Contract - Sydney CBD **Head of Operations |12 Months |$800 p/d + Super** - $800 p/d + Super - 12 Month Contract - Sydney CBD **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency is working on a...

  • Head of Operations

    21 hours ago

    Sydney, Australia Sundrive Full time

    SunDrive is an Australian solar technology start-up on a mission to unlock solar’s full potential. Only 1% of the world’s energy needs are currently met by solar, yet today’s solar technology is fast approaching its limits in terms of solar cell efficiency, costs and material scalability. The common denominator behind these limitations is the use of...

  • Medical Head of Governance

    7 months ago

    Sydney, Australia Novartis Full time

    391835BR **Medical Head of Governance & Excellence**: Australia **About the role** Novartis is a global pharmaceutical and healthcare company committed to improving the lives of patients and making a lasting impact on global health. With a rich history spanning over 250 years, Novartis has established itself as a leader in the industry, combining...

  • Manager, Reliability and Operational Excellence

    4 months ago

    Sydney, Australia Reserve Bank of Australia Full time

    Fixed term contract till November 2026- Join the Bank at time of transformation We are looking for a switched-on and progressive manager with a strong background in process improvement and quality management, and experience leading operational excellence programs in organisations responsible for highly critical services and infrastructure. This is a newly...

  • Head of Operations

    2 weeks ago

    Sydney, Australia Jivaro Full time

    Internationally recognised fashion apparel business with demonstrated track record in growth and revenue - Career building opportunity with high visibility and influence - Central location with parking + above market remuneration **About the Role**: As Head of Operations, your key role will be to support the business' growth and oversee the company's...

  • Head of Operations

    2 weeks ago

    Sydney, Australia Choice Ventures Full time

    Join the mission to unlock solar's full potential with an exciting Australian solar technology start-up! Today, only 1% of the world's energy needs are met by solar, but they are changing that. In fact, they have produced the world's most efficient commercial size solar cell.Having demonstrated the potential of its technology,they are gearing up for large...

  • Head of Operations

    2 weeks ago

    Sydney, Australia Blackbook Executive Full time

    Join a large and complex vertically integrated food manufacturing organisation - Competitive salary package - Excellent career progression on offer **The Company** Our client is one of world’s leading and most successful food manufacturing businesses with multiple manufacturing sites operating world-wide. They also have a national footprint of sites...

  • Head of Custody Operations

    7 months ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- PermanentOur client is a leading global firm seeking a Head of Custody and Service Operations to manage their sizeable team of 30. **The primary role of the Head of Operations is to**: - Understands market and industry trends and developments within the Clearing and Custody market segment - Understands client and investment...

  • Head of Projects

    7 months ago

    Sydney, Australia Weir Group Full time

    Head of Projects - Operations Weir Minerals Artarmon, NSW Onsite Reporting to the Director - Integrated Supply Chain APAC, the Head of Projects - Operations will be responsible for leading the delivery of operations projects in line with the business and operations strategy. This role will support the Operations team by bringing a strategic mindset...

  • Operational Excellence Leader

    2 weeks ago

    Sydney, New South Wales, Australia Alliance SI Full time

    About UsAlliance SI is a fast-growing company with big goals. What started over 45 years ago as a group of people passionate about electrical cabling has grown to become one of Australia's leading electrical and telecommunications infrastructure providers – and that passion has grown with us.Our ValuesWe strive for excellence.We are passionate about our...

  • Head of Custody Operations

    6 days ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- Permanent**The primary role of the Head of Operations is to**: - Understands market and industry trends and developments within the Clearing and Custody market segment - Understands client and investment manager strategy to ensure the firm is well placed for the the provision of solutions and client service. - Ensures relevant...

Head of Operational Excellence

7 months ago

Sydney, Australia Cover-More Full time

**Description**:
Are you ready to grow your career in Insurance?

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs

The Head of Operational Excellence & Continuous Improvement is responsible for driving operational efficiency and fostering a culture of continuous improvement within the organization.

Specifically, the role will mobilise and lead a multi-year program of work to drive Operational Excellence across all customer facing departments, achieving customer experience, efficiency, and risk reduction targets. The role is key to enabling the Cover-More Operations Vision.

So, what’s the job?

You'll design, mobilise, and lead a 3-year Operational Excellence program.

You'll build a small team of business process improvement experts and lead them to drive efficiency across all customer-facing functions.

You'll identify, prioritise, and deliver a series of CI initiatives over the life of the program, maximising value to the organisation, its customers, and employees.

You'll lead an agile, cross-functional delivery squad, including BPR, CX, technology, and Operations team members to deliver the program.

You'll collaborate with technology to leverage technology enablers for optimising redesigned processes and transforming customer experience - focusing on opportunities for significant automation & digitisation of processes.

You'll consolidate and lead some Operational Support Services to drive consistency and performance and deliver exceptional services into Operational functions.

You'll partner with WNS to support the Operational Excellence Program and ensure that benefits are achieved through both onshore and outsourced offshore services.

You'll bring the required capabilities and skills into the business, (including LEAN 6Sigma), to enable the program to deliver benefits in a robust, data-driven, and structured manner.

You'll get hands-on to lead workshops, drive initiatives, and solve problems. Lead from the front.

And what are we looking for?

You'll have a Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.

You'll have demonstrated years of senior leadership experience.

You'll have proven experience in operational excellence, process improvement, or a similar role within the insurance industry.

You'll have experience leading large, complex programs of work with responsibility for material budgets.

You'll have a record of delivering target benefits.

You'll ideally be Lean 6Sigma MBB or BB certified.

You'll have familiarity with other continuous improvement methodologies.

You'll have experience with the use of digitisation, automation, and RPA to deliver process improvements.

You'll have strong leadership skills with the ability to influence and engage stakeholders at all levels.

You'll have excellent analytical and problem-solving abilities.

You'll have exceptional communication and interpersonal skills.

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

**We have more than 1500 employees worldwide**: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships so start planning for your next trip today

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.