Student Engagement Administrator

1 month ago


Melbourne, Australia Box Hill Institute Full time

Based in the City and Box Hill Campuses
- Multiple positions until December 2024
- PACCT 4 $62,687 per annum (exclusive of superannuation)

**About Us**

Box Hill Institute is a leading Australian provider of TAFE courses, vocational training and international degrees. Box Hill Institute operates in 10 countries and offers a diverse range of courses to students, businesses and community groups.

The Institute offers the opportunity to obtain formal accreditation at Certificate, Diploma, Degree and/or Postgraduate levels.

Located across three locations in Victoria - Box Hill, Lilydale and Melbourne CBD. The Institute teaches approximately 40,000 students per year with over 500 courses, 200 accredited courses and 10 workplace training facilities.

Box Hill Institute is nationally recognised and received recognition over the years including the International Training Provider of the Year in 2018, Australian Training Awards’ Large Training Provider of the Year 2016 and the Victorian Training Awards Large Training Provider of the Year 2016.

The education sector has experienced fundamental change over recent years, due to the pandemic and government reform across the sector. As Box Hill Institute approaches its centenary in 2024, this is a prime opportunity to drive transformational change at an iconic education institute to prepare for the future of education in Victoria.

**Institute** **Values**
- **We deliver outstanding experiences** - we put our students and customers at the centre of everything we do. We solve problems, take ownership and create experiences that make a difference.
- **We are in it together - **as one team, we care about our people, and foster a generosity of spirit for our community. By valuing our differences we ensure everyone belongs in the BHI community.
- **We make great ideas happen - **we empower each other to inspire new ideas and challenge the status quo. We are adaptable, equitable and agile in responding to opportunities.

**About the role**:
The Student Engagement Administrator ensures the effective recruitment and retention of students through
a variety of communication channels. This involves ensuring that all the administrative requirements of the AMEP
program are undertaken in a timely manner. This position supports students from non - English speaking backgrounds with their future vocational, educational and settlement goals resulting in students/client satisfaction.

The position provides a broad range of administrative support and coordination and financial administration to
ensure effective and efficient operations. The position supervises the AMEP customer service team and collaborate
with classroom teachers, Skills and Jobs Centre and other teaching centres throughout the Institute.

**Your Skills and Qualifications**:
**Qualifications**:

- A relevant qualification in Business or Office Administration preferably at the Diploma level, or alternative combination of relevant qualification, training and experience.
- Fluency in a language other than English is highly desirable.

Expertise Requirements
- Administrative Management: Demonstrated strong experience in supporting a range of administrative services including student administration, budget planning and monitoring and financial administration, plus the ability

to prepare reports and communicate across all levels of an organisation.
- Leadership: Proven experience in a supervisory role. Identifies information and resources required for others to work effectively and makes sure their practical needs are met.
- Customer Service and Client Centricity: Demonstrated success and expertise in providing confident and courteous customer service in a busy environment and providing information and advice to customers and

internal
**Working at Box Hill Institute**

**Benefits**

Interested in starting a career with one of Australias leading Institutes? At BHI we value our people. We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:

- Novated leasing and salary packaging
- Purchased leave
- Employee discounts on health insurance, car rental, newspaper subscriptions and more
- Library access, digital and online resources
- Discounts services including floristry, beauty, Fountains Restaurant, Vet Clinic & Dog Grooming
- Counselling support services (EAP) and Health and wellbeing program
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family
- Staff development program
- Reward and Recognition Programs

**Applications close: 9am, Friday 31 March 2023**
- Box Hill Institute reserves the right to withdraw an advertised position at any stage._



  • Melbourne, Australia Swinburne University of Technology Full time

    We are seeking a dedicated individual to join our student engagement team to provide support to the Director, Student Engagement and Director, Student Experience as well as efficient and professional administrative support to the Student Engagement team. As the Administration Officer, you will be responsible for the management and completion of a range of...


  • Melbourne, Australia Swinburne University of Technology Full time

    We are seeking a dedicated individual to join our student engagement team to provide support to the Director, Student Engagement and Director, Student Experience as well as efficient and professional administrative support to the Student Engagement team. As the Administration Officer, you will be responsible for the management and completion of a range of...


  • Melbourne, Australia Box Hill Institute Full time

    Based in the City - Full time, fixed term position until June 2023 - PACCT 3 $56,592 per annum (exclusive of superannuation) **About Us** Box Hill Institute is a leading Australian provider of TAFE courses, vocational training and international degrees. Box Hill Institute operates in 10 countries and offers a diverse range of courses to students,...


  • Melbourne, Australia Mulpha Full time

    **Introduction**: The Hotel School Australia is a unique educational partnership between Southern Cross University and Mulpha Australia, a major stakeholder in the hospitality, tourism and hotel industry worldwide. THSA develops future leaders in the hospitality, tourism, leisure and increasingly the luxury lifestyle sectors and does this by delivering a...


  • Melbourne, Australia Mulpha Full time

    **Introduction**: The Hotel School Australia is a unique educational partnership between Southern Cross University and Mulpha Australia, a major stakeholder in the hospitality, tourism and hotel industry worldwide. THSA develops future leaders in the hospitality, tourism, leisure and increasingly the luxury lifestyle sectors and does this by delivering a...


  • Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time / From 04/09/2023 - 30/08/2024 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1358263 **Selection Criteria**: **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including...


  • Melbourne, Australia Central Queensland University Full time

    **About this Opportunity**: - Fixed term, Full Time (Until 31 December 2023) - Students Directorate - CQUniversity Melbourne - Total Remuneration $79,115 to $83,564 pa (including salary of $66,854 to $70,613 plus 17% superannuation and leave loading) **Join an organisation with an unbreakable belief that quality education, training and research should be...


  • Melbourne, Australia EDU Corporate Services Pty Limited Full time

    **About EDU** EDU is an ASX-listed company operating tertiary education businesses focused on Health and Community Services fields. We empower people towards meaningful careers through quality education. EDU operates two businesses with campuses in Sydney, Melbourne, Brisbane, Perth, and Adelaide: - ** Australian Learning Group (ALG)** - VET provider for...


  • Melbourne City Centre, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). The Student Engagement Advisor is an integral member of a close-knit team, driven by a...


  • Melbourne City Centre, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a **Campus Student Engagement Manager** to join our team. This...


  • Melbourne, Australia Deakin University Full time

    **Job no**: 547401 **Work type**: Full-time **Location**: Melbourne - Burwood **Categories**: Administration, Student Services - Based at our Melbourne, Burwood Campus - Full-time and continuing - HEW 5 $77,114 - $86,490 + 17% Superannuation (pro rata, part time) **Why work with us?** At Deakin you will have access to benefits such as a variety of leave...


  • Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / From 03/06/2024 - 20/12/2024 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1414828 **Selection Criteria**: 1. A demonstrated ability to engender teamwork and to contribute to a broad range of student wellbeing and school...


  • Melbourne, Australia Box Hill Institute Full time

    Based at our City campus - Flinders Lane - Fixed Term until December 2024 - PACCT 3 $56,592 per annum (exclusive of superannuation) **About the role**: An exciting opportunity to join Box Hill Institute as our Adult Migration English Program (AMEP) Student Engagement Officer until December 2024! The Student Engagement Officer role forms part of the Box...


  • Melbourne, Australia Melbourne Institute of Technology Full time

    Position: Student Administration & Experience Officer Location: Melbourne Campus Employment type: Full-time Award: Educational Services (Post-Secondary Education) Award 2020 About us Melbourne Institute of Technology (MIT) is a leading Private institute of Higher Education with campuses in Melbourne and Sydney. We provide IT, Networking, Data Analytics,...


  • Melbourne, Australia Education and Training Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time / From 27/01/2023 - 27/01/2025 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1322406 **Selection Criteria**: **SC1** Demonstrated expert knowledge of the relevant curriculum. Demonstrated ability to lead and manage the...


  • Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Continuing position - Salary Level HEW 7 plus 17% Superannuation - Based at the Melbourne CBD campus, and hybrid ways of working About You This role will lead a student-focused engagement program to help students feel prepared, connected and engaged outside the classroom to drive a sense of community and belonging. Co-designing and...


  • Melbourne, Australia Rusher Rogers Full time

    Highly Creative Workspace - Southbank - Globally renowned Performance Arts Institute - Frontline Student Services role - Tech savvy administrator - Immediate start Be the warm, engaging and efficient tech savvy **Student Services Administrator** for globally renowned performing arts institute located on-site in beautiful Southbank offices in the heart of...


  • Melbourne, Australia OZFORD INSTITUTE OF HIGHER EDUCATION Full time

    Ozford Institute of Higher Education (OIHE) is a fully accredited provider of Higher Education undergraduate and postgraduate business degrees in the fields of Accounting, Management and Marketing. OIHE is associated with the well-established Ozford Education Group (OEG), offering English language, High School, and pathway courses. The Institute is...


  • Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Western Metropolitan Job type: Full time / From 15/07/2024 - 11/07/2027 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1413061 **Selection Criteria**: **SC1** **Educational leadership** - Outstanding capacity for visionary and exemplary educational leadership of a school. -...


  • Melbourne, Australia Education and Training Full time

    Location: Melbourne | Cranbourne Job type: Full time / From 06/03/2023 - 20/12/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1330964 **Selection Criteria**: **SC1** Demonstrated capacity or experience and skills to undertake the Reception role and a variety of administration...