Customer Support Representative

3 weeks ago

Sydney, Australia Chartered Accountants ANZ Full time

We encourage Passion to Grow and improve
- Fun working environment, great team, and rewarding work
- Fantastic training, learning and career opportunities on offer
- No weekend work, Monday - Friday, 12.30pm-9pm, Wellington CBD

Seeking an organised, fun-loving, customer service guru that is looking for a change in career or even their first office gig.

ABOUT THE ROLE
Our Customer Support Representatives are our front-line team dealing directly with our members on all manner of things Queries about our CA Program, Events, or Membership issues. Our members call us, we are the problem solvers Our goal is to solve problems in the first call and impress our members with our efforts to support and assist them. We get a bit of a thrill out of it too

We are a contact centre, but we are NOT a ‘contact centre’ as you know it. We are a small team of people who know how to work hard, but can also have a laugh, support each other, and sometimes come up with some crazy ideas to bring some fun into our workplace. We love to educate and inspire students and graduates about becoming a CA and sometimes we are even out and about at unis and other events, promoting CA to everyone

ABOUT YOU
You are a talented person looking for something new in your life. You could have loads of experience and be looking for a bit of a change or be someone looking for their first office gig Most of all you will be someone that has fantastic communication skills, is highly organised and can work under a bit of pressure at time, and absolutely loves to delight customers with your service and ability to help.

Now, there’s just a few things you need to be aware of this is a full time, permanent role. We work in shifts and the available roles require evening work (Mon-Fri). You must have full working rights. We prefer people to work in our office (it’s so much more fun when everyone is there).

SALARY
$55,000 per annum (plus 3% Kiwisaver)

Hours of work
Monday - Friday - 12.30pm - 9.00pm

WHAT’S IN IT FOR YOU
When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. To help you in your journey, our benefits include lifestyle discounts, access to LinkedIn Learning and CA days.

**You’ll also**:

- Join a fun environment, great team, and fantastic manager
- Work in an international organisation with colleagues across New Zealand and Australia
- Have the opportunity to directly influence our success - be a #differencemaker
- Be paid a fair and reasonable salary, but there are also after-hours rates for evening work and lots of little incentives and rewards to be had too
- Be part of fun and passionate team where you will have the opportunity to work with colleagues across Australia and New Zealand and promote / build a fantastic organisation

ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represent 134,000+ financial professionals, supporting them to make a difference to the businesses, organisations, and communities in which they work and live.

We are a membership body delivering world-class services and life-long education to members and advocates for the public good.

HOW TO APPLY

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