Customer Support Representative

4 weeks ago


Sydney, Australia Hatch Full time

** This role is at Woolworths Group (not for Hatch)**

Hatch is supporting Woolworths Group to find a great Customer Support Representative to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Woolworths Group.

**About the role at Woolworths Group**

We are currently operating in private beta and will launch publicly in late 2023. We’re backed by a number of major investors, including W23, Woolworths Group’s venture capital fund. We’re currently looking to hire exceptional individuals to expand the founding team and join us on our journey to challenge the status quo in food waste and create a more sustainable future. This is a rare opportunity to work for an early stage, profit-for-purpose startup, backed by major investors.

**Seniority**

Junior - A role for someone with some basic skills, good motivation and ability to learn. Typically up to 2 years of experience is required.

**Responsibilities**
- Complaints Resolution - Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Woolworths Group.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Schedule:

- Day shift



  • Sydney, Australia SMAART Recruitment Full time

    Our client is an innovative and exceptional leading Company, who specialise in printing, IT and Office Technology solutions. Working with big names in the IT space, our client has built strong partnerships over the years and the team is growing as a result. Our client is looking for a **Customer Support Representative** to join the fun & vibrant team...


  • Sydney, Australia Connecteam Full time

    **About Us** Connecteam is a fast-growing startup on a mission to change the deskless work experience. With over 2.7B deskless workers across the globe, the challenges and capabilities for advancement are endless. We are expanding our team and are looking for talented, experienced, passionate, Customer Support Representatives to join us! **About the...


  • Sydney, New South Wales, Australia Australian Payments Plus Full time

    The Game Changers:At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First...


  • Sydney, Australia Australian Payments Plus Full time

    The Game Changers:At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First...


  • Sydney, Australia Hatch Full time

    ** This role is at Openspace (not for Hatch)** Hatch is supporting Openspace to find a great Customer Support Representative to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Openspace. **About the role at...


  • Sydney, Australia AlignTech Full time

    **Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...


  • Sydney, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - Fun working environment, great team, and rewarding work - Fantastic training, learning and career opportunities on offer - No weekend work, Monday - Friday, 12.30pm-9pm, Wellington CBD Seeking an organised, fun-loving, customer service guru that is looking for a change in career or even their first office...


  • Sydney, New South Wales, Australia AlignTech Full time

    Join a team that is changing millions of lives.Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...


  • Sydney, New South Wales, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve Fun working environment, great team, and rewarding work Fantastic training, learning and career opportunities on offer No weekend work, Monday Friday, 12.30pm9pm, Wellington CBDSeeking an organised, fun-loving, customer service guru that is looking for a change in career or even their first office gig.ABOUT THE...


  • Sydney, Australia Real Time Australia Full time

    12 months contract (w/ potential extension or perm conversion) - Sydney based; Hybrid setup (1-2 days onsite - CBD office) - $310/day inclusive super +laptop +training Join a **_Multi-awarded Top Fortune 100 Cloud based company_** ***& be a part of their highly impressive & multi-cultural Global Customer Support team in a career-changing opportunity! Our...


  • Sydney, New South Wales, Australia Stryker Corporation Full time

    Why customer service at Stryker?:Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....


  • Sydney, New South Wales, Australia Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker...


  • Sydney, New South Wales, Australia Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker...

  • Sales Representative

    4 weeks ago


    Sydney, Australia Auscare Support Full time

    Flexible hours - work from home in any location - 80k + Super + Comms (130kOTE) - Be part of a growing organisation Are you a highly motivated sales professional and have experience in the NDIS sector? If yes, We want you! **About us** Auscare Support offers Support Coordination, Plan Management, Plan Maximiser, and Support Staff services to NDIS...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Licensing Representative - Licensing & Funds** **Grade**: Clerk grade 3/4 **Duration**: Various temporary positions up to 12 months **Location**: Parramatta and Gosford **Closing Date**: Monday 14 August [9:59am] **Multiple vacancies across several teams including**: - Building, Business & Workplace Safety We will also be creating a talent pool for...


  • Sydney, Australia Hatch Full time

    ** This role is at WBS Technology (not for Hatch)** Hatch is supporting WBS Technology to find a great Indoor Sales and Customer Support Representative to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like WBS...


  • North Sydney, Australia Data#3 Ltd Full time

    Job Description Join our high-performing team.Work for an Australian HRD Employer of Choice winner for 9 years in a row!Join a forward-thinking organisation that values new ideas and innovation.The RoleWe are seeking a motivated Sales Support Representative to join our Infrastructure Solutions team in Sydney on a permanent full-time basis...


  • Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...


  • Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...


  • Sydney, New South Wales, Australia Kennedy Reid Full time

    Join an established, pioneering company within the Health and Wellness space Provide excellent and empathetic customer service to the client base 6 month contract CBD location easy access by public transportThe CompanyOur client are pioneers for health and wellness services in the workplace. They are seeking a Customer Service Representative to join their...