Specialist Consulting Administration Clerk

6 months ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference: 65732

**About the Role**

The main focus of the Administration Clerk is to co-ordinate patient flow throughout the Specialist Consulting Clinics and to provide high quality customer service, including sensitivity when dealing with clients. It is the responsibility of the Administration Clerk to provide administrative and clerical services to ensure effective & efficient administration operations. The Administration clerk reports to the Administration Manager and is responsible for undertaking clerical functions within the Specialist Consulting Clinics.

**About You**:

- Excellent Customer Service skills, with a focus on being receptive to patient needs
- Experience working within a Customer Service Environment
- Display a commitment to ongoing professional development
- Demonstrated ability to develop and meet operational objectives
- Demonstrated ability to work in a dynamic, constantly changing environment and manage competing demands
- Effective time management skills
- Previous experience with iPM (Patient Management System) is essential
- Previous experience working in a Specialist Consulting Clinic is essential

**Monash Health is a great place to work**

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**What We Offer**:

- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- mentorship & career guidance
- support to attend relevant forums & conferences
- a supportive learning environment, should you wish to undertake

In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite staff car parking and gym, uniform and the Employee Assistance Program (EAP).

**How to Apply**

Offers of employment can only be made once all required probity checks have been completed.

These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

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