Showroom Management Opportunities

6 months ago

Melbourne, Australia King Living Full time

Established Australian designer and manufacturer of furniture
- Attractive remuneration & lucrative uncapped team commission
- Collaborative & inclusive working environment

Since 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

**King Living** has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, China, USA and Thailand.

At **King Living**, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

**Your next opportunity awaits**

As a dedicated brand ambassador for King Living, you exude personality, positivity, dynamism and proactivity. Your ability to effortlessly connect with both your team and customers fosters strong relationships, ensuring an unparalleled customer experience.

In this pivotal role, you will actively lead your team, steering them towards achieving sales targets, while overseeing the seamless operation of the showroom and effective management of people and stock.

Your success will be in your talent for cultivating a collaborative team passionate about our products. By showcasing their design flair and providing continuous product training, you will empower your team to offer customised solutions tailored to each customer's home, family, and lifestyle.

This is a full-time position, with weekend availability required.

**Key Responsibilities**:

- Maintain and uphold daily showroom operations in line with our King Living standards, following policies and procedures, including Workplace Health and Safety (WHS).
- Conduct daily team meetings to update on pricing, packages, product changes, sales targets and promotions.
- Develop the showroom sales operations, optimise turnover, present the showroom and products to the highest standard and provide outstanding customer service.
- Effectively manage the showroom team, facilitating ongoing product and sales training, and fostering a strong, collaborative culture.
- Complete showroom rosters three months in advance, considering employee availability and leave requirements, as well as rostering high performers during peak periods.
- Liaise and facilitate smooth changeovers for campaigns in collaboration with the brand environment team.
- Establish and nurture customer relationships, managing and resolving all customer complaints as required.
- Ensure all marketing material aligns with Marketing and Brand requirements, including window decals and POS. Stay informed about competitor product offerings and promotions.

**About You**:

- To thrive in this role, you should be confident with customers, experienced in leading and managing a team, driven to achieve, adept at training and product knowledge and outstanding at sales.
- Previous experience in a similar role managing a premium brand.
- Customer-centric mindset.
- Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture.
- Demonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines and IT systems.
- Ability to understand budgets for effective operational management.
- High attention to detail, problem-solving skills, negotiation ability, and influence to resolve issues promptly.
- Experience in têxtiles, furniture design or interior design is advantageous.
- Team player with flexibility and adaptability to assist the greater team when required.
- Results-focused with a mindset for continuous improvement, staying updated with the latest trends, driving targets, and developing your team.
- Confident communication skills, both written and verbal, with excellent professional presentation.
- Intermediate computer skills, including proficiency in SAP and Microsoft Office suite.

Join us on this journey of international growth, development and seizing opportunities

**King Living Benefits and Our Offer to You**
- Career development and ongoing product training
- Supportive and friendly team environment with a true family feel
- Generous employee, family, and friends ‘product discounts
- Discounted health insurance, retail brands and vouchers
- Paid Parental leave.
- Australian owned company with a growing global footprint
- EAP to support your ongoing health and wellbeing.

**_King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status._**

**_To be considered for this role you must be an

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