Showroom Experience Specialist

5 months ago

Melbourne, Australia Sleeping Duck Full time

**About Sleeping Duck**:
Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house.

Ground-breaking, engineer led, in-house product design. Real sleep science. Transparency. Honesty. Value. And a commitment to passionate, exemplary customer connection, service and support. We are a multi award winning product company that is reinventing the way Australian's improve their sleep quality through better and more accessible high quality bedroom products.

Our team is exceptionally driven. We are led closely by our experienced founders and foster a strong inclusive culture. We are unified in our vision for reinventing the sleep product space to make better sleep accessible for everyone, no matter who you are. It is an exciting place to work because everyone at Sleeping Duck wants to do exceptional things.

We do almost everything in house which gives us a rare sense of unity of purpose in our vision to make better products and experiences for our customers. Our 60+ person team is very passionate, and includes Product Development, Story and Marketing, Supply Chain, Customer Experience and Technology.

We are growing rapidly with significant expansion plans taking place over the next two years - making it a very exciting time for a new Showroom Experience Specialist to join the team and be part of this journey.

Our beautiful showroom located in Prahran is something to be seen. It is buzzing with energy and is an exciting, unique and one of a kind space to work in. As such we are looking for people just like that to join our amazing team.

This is not a retail space, this is our showroom which has been purposefully built to take customers on a journey - see the inception of Sleeping Duck and our products, engage with our products, take a lay down experience on our world class mattresses, all guided by one of amazing team members who will curate a tailored experience for each customer.

**What's the role all about?**:
Our customers are at the heart of everything we do with our Showroom Experience Specialists setting the tone to welcome and engage new customers to discover what we hope is their best sleep solutions. Some of which looks like:

- Chat to our customers, build rapport, encourage them to come back, guide them through the showroom, get them interacting with our products and if they're keen talk them through a purchase
- We are all about the quality of the experience rather than the sale (not KPI driven)

We are looking for a new casual available to work Saturday and Sunday. We will work with you to find a suitable roster. You will be given a warm welcome, paid training on how we do things the Sleeping Duck way in a fun and energetic environment.

**People who we'd love to work with**:
No specific experience required, we are really looking for positive and engaging people who may have knowledge and experience in customer service and are keen to be a part of this unique and fun showroom team.
- Engaging people who can connect with our customers
- Ideally some customer service experience such as retail or hospitality but not necessary
- Confident and unique
- Proud about where you work and sharing your knowledge with customers
- Good communicators - with strong verbal and interpersonal skills
- Enthusiastic, passionate and driven - we love what we do and we want a team player who loves what they do

If you don't tick every box, please don't count yourself out just yet. We're all about hiring the right person rather than ticking boxes - so if this role resonates with you, please apply
- Above retail award industry rates
- An opportunity to be part of our evolving story and join an innovative and fast growing Melbourne born startup
- The team is really passionate about what they do, they have an open-minded, forward-thinking and inclusive culture
- Amazing employee benefits
- To really live the SD life we will gift you a mattress to take home after a successful 3 months with generous discounts for family and friends

If you are interested, please submit your resume and let us know why you would love to join the Duckie Team

Curious? Why not come check out the showroom (8 Carlton Street, Prahran) and the team to see what it's all about

It doesn't matter if you're a side-sleeper, a back sleeper or an insomniac, we welcome sleepers of all backgrounds at Sleeping Duck. We're proud to recruit, develop, celebrate, and retain the most talented individuals from a variety of backgrounds.

  • Showroom Experience Ambassador

    1 month ago

    Melbourne, Victoria, Australia Sleeping Duck Full time

    About Sleeping DuckSleeping Duck is a pioneering Australian startup that's revolutionizing the sleep industry with its innovative, engineer-led approach. Founded in 2014 by visionary entrepreneurs Winston Wijeyeratne and Selvam Sinnappan, the company has grown rapidly to become one of the country's fastest-growing startups.At Sleeping Duck, we're passionate...

  • Showroom Experience Specialist

    1 month ago

    Melbourne, Australia Sleeping Duck Full time

    About Sleeping Duck Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house. Ground-breaking, engineer led, in-house product design. Real sleep science....

  • Showroom Experience Specialist

    1 month ago

    Melbourne, Australia Sleeping Duck Full time

    **About Sleeping Duck**: Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house. Ground-breaking, engineer led, in-house product design. Real sleep science. Transparency....

  • Showroom Manager

    6 months ago

    Melbourne, Australia The Talent Mill Full time

    **Now Hiring | Australian Bridal Designer | Melbourne** The Brand | The story of this Australian Bridal brand began in 2011 and since then, the team has created a whole new perspective on bridal dressing and have been designing gowns that they want women to feel confident and empowered in. Their handmade gowns are all Australian made and excude effortless...

  • Showroom Consultant

    5 months ago

    Melbourne, Australia Vendito Consulting Full time

    Sector- Retail - Job type- Full Time - Contact- 0481 613 268- Location- Melbourne - Salary- 91k/year - 108k/year - Reference This Bathroom company is a rapidly expanding curator of luxury bathroom goods supplying to high end retail clients as well as large apartment projects Australia wide. We are seeking a new full time member to join our successful sales...

  • Showroom Manager

    5 months ago

    Melbourne, Australia Wall Street Full time

    Competitive salary and commission structure! Prestigious luxury brand. - Work-life balance, growth opportunities + career progression - Pioneer in luxury. excellence & sustainability. **About Us**: At **Vispring**, we are more than just a luxury bed company; our craftsmanship spans over a century of dedication to innovation and unparalleled comfort. Since...

  • Showroom Front of House/Support Specialist

    1 month ago

    Melbourne, Victoria, Australia SJ Personnel Full time

    About the RoleThis is an exciting opportunity to join a well-established and expanding company in Ballarat as a Showroom Front of House/Administration Support specialist. As a key member of the team, you will be responsible for providing exceptional customer service, managing customer accounts, and supporting sales and administration tasks.Key...

  • Showroom Manager

    5 months ago

    Melbourne, Australia Bespoke Career Management Full time

    **Sector**:Architectural and Interior products - **Job Ref**:63200 **About this role**: Our client is looking for a passionate, design-driven **Showroom Manager** to lead a small dynamic team in a unique retail environment that combines bespoke and timeless furniture, lighting and interior objects from Europe. If you are committed to exceptional customer...

  • Customer Service Specialist

    5 days ago

    Melbourne, Victoria, Australia SJ Personnel Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Specialist to join our team in the Ballarat showroom. As a key member of our sales administration support, you will be responsible for managing customer accounts, handling inquiries, and providing exceptional customer service.About the RoleThis is a full-time permanent opportunity...

  • Part Time Showroom Administrator

    5 months ago

    Melbourne, Australia E & S Full time

    Opportunity to develop your admin skills in a supportive team environment - Work for a company who has strong family values and passion for innovation - Professional development and career progression **The Opportunity** Do you love people? Do you enjoy entertaining and hosting, getting to know new people and connecting them with others? Are you always up...

  • Showroom Administrator

    4 weeks ago

    Melbourne, Victoria, Australia SJ Personnel Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Showroom Administrator. As the first point of contact for our showroom, you will be responsible for managing customer accounts, handling sales and accounts receivable, and providing exceptional customer service.Key ResponsibilitiesManage customer accounts and...

  • Showroom Manager

    5 months ago

    Melbourne, Australia Bespoke Career Management Full time

    **Sector**:Architectural and Interior products - **Job Ref**:64092 **About this role**: Our client is a leader in Commercial & Residential Furniture solutions, representing a high-end range of vanguard designers from Australia, New Zealand and Europe and offering iconic products for contemporary homes and workplaces. **Key Responsibilities**: - Manage...

  • Showroom/art Exhibition Manager

    5 months ago

    Melbourne, Australia Charter Diligence Consulting and Recruitment Full time

    Australia's largest metal art gallery - Above market remuneration - Fluent in both Chinese and English **About the Company**: Our client is an outstanding exhibition space that combines art and entertainment, dedicated to showcasing contemporary art in a dynamic and immersive environment spanning over 3000 square meters. They feature Australia's largest...

  • Showroom Management Opportunities

    5 months ago

    Melbourne, Australia King Living Full time

    Established Australian designer and manufacturer of furniture - Attractive remuneration & lucrative uncapped team commission - Collaborative & inclusive working environment Since 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last...

  • Showroom Manager

    5 months ago

    South Melbourne, Australia Grace Loves Lace Full time

    If you're passionate about creating unforgettable experiences and excel at providing exceptional customer service, this **Showroom Manager** opportunity leading our talented team of Bridal Stylists in our **South Melbourne Flagship Showroom** is for you! Unveil your talents in this exciting role and help brides-to-be find their dream gowns, making their...

  • Sales & Support Specialist

    5 months ago

    Melbourne, Australia Lekker Bikes Full time

    eBikes, Design, Innovation, Adventure and Joy. If these are the keywords you live by, then we’ve got a great opportunity for you! LEKKER Bikes Melbourne is looking for a Sales rockstar to join the team on a casual basis. Casual - Melbourne - As a Sales Specialist, you are operating from our Melbourne HQ and Showroom. You will be working in our Showroom...

  • Retail Experience Manager

    1 week ago

    Melbourne, Victoria, Australia Laminex Australia Full time

    Role OverviewLaminex Australia is seeking a highly skilled Retail Customer Experience Manager to lead our Windsor showroom. In this role, you will be responsible for developing and implementing strategies to enhance the customer journey, gather feedback, and make data-driven improvements.As the Retail Customer Experience Manager, you will be at the heart of...

  • Showroom Support Professional

    3 weeks ago

    Melbourne, Victoria, Australia SJ Personnel Full time

    About the RoleThis is an exciting opportunity to join our team as a Showroom Support Professional, where you will play a key role in delivering exceptional customer service and supporting the sales team.Key ResponsibilitiesManage customer accounts and provide timely and accurate invoicing.Provide a high level of customer service, responding to inquiries and...

  • Retail Customer Experience Manager

    1 month ago

    Melbourne, Victoria, Australia Laminex Australia Full time

    Customer Experience ManagerLaminex Australia is seeking a Customer Experience Manager to lead our Windsor showroom, driving customer engagement and sales growth.As a key member of our retail team, you will be responsible for developing and implementing strategies to enhance the customer journey, gathering feedback, and making data-driven improvements.You...

  • Retail Experience Manager

    4 weeks ago

    Melbourne, Victoria, Australia Laminex Australia Full time

    About Laminex AustraliaWe're a leading manufacturer of high-quality surfaces and solutions for the Australian market. Our story spans over nine decades, with a rich history of innovation and customer-centricity.Job Title: Retail Customer Experience ManagerWe're seeking a seasoned Retail Customer Experience Manager to lead our Windsor showroom, driving...