Showroom Sales Assistant

4 months ago

South Melbourne, Australia Interior Secrets Full time

Interior Secrets is a digital-first business on a mission to create collections of affordable designer furniture. Since 2009, we've been committed to giving Australians access to on-trend design at affordable prices.

Our success is evident in our cult-like following and recognition as an AFR & BRW FAST 100 company, marking us as one of Australia's fastest-growing e-commerce brands.

We don't expect you to tick all the boxes, because the right person for the job will be a quick learner and resourceful to succeed in their role. You will have an end-to-end responsibility from handling customer inquiries, reviewing in-stock and incoming goods, to co-ordinating dispatch of customer orders.

**We're hiring for our flagship South Melbourne Showroom.**

Must be flexible to work weekends from 10am - 4pm.

**A bit about you**:

- You love all things interiors and customer service
- You are a problem solver and have high attention to detail
- You have strong administrative skills
- You’re a huge part of why customers return to us again and again.
- Strong customer focus and a passionate belief in providing exceptional service
- A highly driven, enthusiastic and ‘can do’ attitude.
- Excellent written and verbal communication skills.
- Potential to grow into a leadership position.
- Experience in the furniture industry not required.

**Duties include**:

- Greeting and welcoming customers through our showroom.
- Process and coordinate quotes/orders to ensure deliveries arrive on time.
- Guide customers throughout their buying journey by providing product selection advice and recommendations.
- General sales support.

**Our Values**:

- Customer Delight_ | We strive to make our customers fall in love with our brand by delivering high-quality products, services and processes that exceed expectations.
- Make it matter_ | Our team prides ourselves on doing things differently and we relish overcoming obstacles.
- Think Big and be adventurous_ | We are constantly curious and seeking for disruptive growth.
- An inspiring team_ | We work together with integrity, creativity, fun and energy to achieve incredible things.

**More than work**:

- Our people are at the heart of everything we do. We give our teams autonomy and trust with accountability.
- Our managers listen to our employees and enjoy empowering & developing their team
- We don’t jump out the bed to sell furniture, we get up to disrupt an industry by challenging the status quo.
- Flexible working arrangements to help you achieve a healthy work-life balance.
- We work hard and smart; we objectively weigh up new/cool ideas and put them in to play, fast
- Small and tight knit team.
- Free onsite parking available

We combine our individual passions and skills to create innovative work that’s as exciting and unconventional as the business itself. It’s a place where all ideas are listened to, where brainstorming means job titles get left at the door and where a self-starter can really make their mark.

If this sounds like your dream job, we can’t wait to meet you. Please submit a cover letter outlining your relevant experience, along with your resume and ideal roster.

**Job Types**: Part-time, Casual

Pay: $30.00 - $35.00 per hour

Schedule:

- Day shift
- Weekend availability

Supplementary Pay:

- Penalty rates

Application Question(s):

- What is your expected pay rate?
- Are you available to work weekends?
- How much notice are you required to give your current employer?

**Experience**:

- Sales administration: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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