Strategic Account Manager, Partners

6 months ago

Melbourne Airport, Australia Team Global Express Full time

**JOB DESCRIPTION**

**About Us**
Team Global Express is an Australian owned logistics business driving more sustainable transport solutions for our customers. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, helping businesses operate efficiently. Our dynamic teams deliver across an expansive road, rail, air, and sea network, providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Team Global Express is led by Christine Holgate, Group CEO, and backed by Allegro Funds, Australia’s most awarded transformation and turnaround private equity firm.

**About the Role**

Team Global Express (TGE) are seeking the support of a highly motivated Strategic Account Manager to join our vibrant Partners sales team in Melbourne. You will be responsible in achieving revenue growth and hitting sales targets. This role will see you dedicated to maximise GE’s profile, share of wallet and ultimately build customer loyalty as such that retention and expansion is optimised. Reporting to the Senior Manager - Strategic Business Development, you will also be responsible for developing, expanding, and solidifying long-term relationships within your remit that enables key business retention and expansion. This role requires someone with in-depth experience who is driven, passionate, organised, tenacious and solutions driven.

**Primary Duties & Responsibilities**
- Develop, implement, and review the customers growth and sales strategy
- Build, sustain & expand executive-level relationships and contacts within the customer, beyond operational/procurement
- Driving sustainable growth: by seeking expansion of currents services and/or identification of cross-sell solutioning from incremental BU’s
- Actively identifying key strategic imperatives and where / how GE can unlock and position for new business development opportunities
- Maintain the customers sales & revenue forecast, ensuring all existing and new opportunities are appropriately reported in CRM, reviewed, and progressed within target timeframes
- Actively champion internally for the customer at executive and operational levels in identifying and developing innovative solutioning for how we can better solve the customer’s problems

**About You**

With a passion and flair for sales you enjoy selling complex B2B solutions to large customers and closing sales that could have a long lead time. You are process and contract driven with a background in solution development. Your analytical mind allows you to interpret data to develop strong and detailed solutions. You will come with in-depth experience within supply chain and enjoy building relationships. Your strong sales and influencing skills, along with your ability to communicate and network with all levels of stakeholders will see you succeed in this role.

**Qualifications & Experience**:

- Extensive large account management experience
- Extensive sales proposal and sales presentations
- Strong relationship building experience from C-Suite down
- Experience in responding to tenders along with contract negotiation experience.
- Experience developing strategies to retain and grow a customer portfolio
- Strong track record in meeting and exceeding sales targets
- Demonstrated commercial acumen including customer and opportunity planning, and revenue forecasting
- Knowledge of key and strategic market segments and displaying thought leadership
- Sales discipline knowledge including sales techniques, aligning sales strategy to buyer behaviour, account planning and portfolio management and reporting
- Knowledge of solutions, products, services, new and possible technology offerings, industry players and latest developments in digital ecommerce
- Be a collaborative consensus builder who develops strong evidence-based ideas while being open to thoughtful counsel and advise
- High level interpersonal skills, and strong written and verbal communications
- Intermediate MS Office Suite, (you will be completing analytical reporting and presenting reporting stats monthly / quarterly)

**Additional Information**
Team Global Express is committed to a culture of care for the health, safety, and wellbeing of our people. Importantly, you'll receive:

- Wellbeing services and mental health support
- Up to 14 weeks paid primary carer’s parental leave
- Superannuation for unpaid parental leave up to 12 months, and for up to 6 months for circumstances of extended care
- Discounts on products and services with corporate partners

Team Global Express acknowledge the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Diversity and Inclusion**

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and give

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