Inbound Hubspot Technical Support

4 months ago

Sydney, Australia Lupo Digital Full time

The role

The Inbound HubSpot Technical Support role is responsible for providing a seamless HubSpot Technical support to Lupo Digital Customers and for building all HubSpot capable assets, across the entire HubSpot platform. The role includes guided user training on the HubSpot tools and may require liaison and collaboration with HubSpot Technical support and customers team(s). You have a strong understanding of HubSpot tools (all Hubs) as well as experience in customer-facing roles.

**Responsibilities**:
Evaluate customer needs and requirements.
Configure HubSpot to meet customer needs.
Train users on HubSpot's marketing, sales, and service tools.
Troubleshoot problems with HubSpot.
Provide ongoing support to customers.
Work with the Customer Success Manager to track customer progress and identify opportunities for improvement.
Stay up-to-date on HubSpot's latest features and functionality.
Collaborate with other roles at Lupo Digital.

Must have skills
You are HubSpot Certified (proof of certification required).
You have passed HubSpot Academy certificates relative to this role and including at least the HubSpot Inbound Marketing Certification.
2+ years of experience in customer-facing roles.
Strong ability to build assets in HubSpot's marketing, sales, and service tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
A passion for helping businesses succeed.

Additional skills required
You are HubSpot Certified with respect to the HubSpot Partner Scaled Onboarding (PSO) role (proof of certification required).
HubSpot platform setup experience.

Individual and Character Attributes
Strong technical skills and a passion for user-centered technology.
Strong English, including written and spoken comprehension.
Ability to work under pressure and time constraints.
Ability to think outside the box, including finding potential problems before they arise.
A sense of urgency within a competitive industry, that strives to provide efficient services and delivery turnaround.
Ability to take constructive feedback as an opportunity to grow and learn.
A strong and confident individual who wants to be a part of the team, but will also strive to improve the team as a whole.

Please complete the form below

First Name*
Last Name*
Mobile Phone Number
Upload CV*
You are HubSpot Certified (proof of certification required)
You have passed HubSpot Academy certificates relative to this role and including at least the HubSpot Inbound Marketing Certification
2+ years of experience in customer-facing roles
Strong ability to build assets in HubSpot's marketing, sales, and service tools
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
A passion for helping businesses succeed
How did you find out about the role?*
Please Select
LinkedIn
Google
Seek
Recruiter or Agency
Other
Upwork
Online job board
University or other educational institution
LinkedIn Profile URL
By checking this box you confirm you are committed to an 8.30am-5.00pm full-time job with Lupo Digital and in no way, (other than taxex) are you associated with any agency during this time. You undertake this Job Role directly with Lupo Digital.
Non-Agency
I agree to conduct every interview with Lupo Digital on video with my camera on
Video Interview Consent
Phone number
Where The Role Fits Into The Team

Work closely within the Lupo HubSpot Onboarding team and together with the account and project managers at Lupo to successfully manage new HubSpot onboarding customers.

Reports to

Interview # 1

Lupo Digital Project Manager.

Works collaboratively with Lupo Marketing, Production, Creative Design and Technical Teams.

The Kind of Clients We Work With

We work with a variety of medium to large-sized companies, and funded startups, across various of industries ranging from educational institutions, and insurance, to health, environmental and not-for-profits.

Next Step

**You will be expected to**:
Submit your resume/CV on the form alongside
Provide, exhibit and demonstrate your experience in this role

Application Process
Resume review
Video screening interview (additional meetings may be required)
Case study review and practical exercise
Final interview
Reference checking

Benefits and Perks
Paid time off
Flexible work arrangements
Company laptop
Fantastic culture of caring people

**How to Apply**:
If this sounds like you and you think you're fit and have what it takes,

Let's make magic together

About Lupo Digital

Lupo Digital is a digital sales and marketing agency and consultancy specialising in HubSpot and inbound sales and marketing strategy, campaign execution and training. We are aspiring to become a Certified B Corporation and that means we put people first, then the planet, and then profitby definition but we put purpose before profit.

We are also one of HubSpot’s leading Diamond-tiered partners in Australia (based in Sydney).

**We specialise in**:
Inbo

  • Associate Inbound Sales Representative

    3 months ago

    Sydney, Australia HubSpot Full time

    **Who are we?** HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them _grow better._ At HubSpot, we believe that our values...

  • Corporate Growth Specialist

    6 hours ago

    Sydney, Australia HubSpot Full time

    **_HubSpot is more than just a company - we are a community of passionate individuals committed to helping businesses grow and thrive. Central to our values is building a diverse and inclusive team full of HEART!_** **_ Who are we?_** HubSpot is not just about products; we're about people and their growth. Our industry-leading marketing, sales, and...

  • Hubspot Onboarding Specialist

    4 months ago

    Sydney, Australia Lupo Digital Full time

    The role **Responsibilities**: Evaluate customer needs and requirements Configure HubSpot to meet customer needs Train users on HubSpot's marketing, sales, and service tools Troubleshoot problems with HubSpot Provide ongoing support to customers Work with the Customer Success Manager to track customer progress and identify opportunities for improvement Stay...

  • Small Business Account Executive

    1 week ago

    Sydney, New South Wales, Australia HubSpot Full time

    Unlock Business Growth with HubSpotAt HubSpot, we're on a mission to help businesses grow and thrive. As a Small Business Account Executive, you'll play a key role in helping our customers achieve their growth objectives using our powerful marketing, sales, and customer success software.What You'll Do:Manage end-to-end sales processes to drive revenue...

  • Small Business Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia HubSpot Full time

    About the RoleHubSpot is seeking a highly motivated and results-driven Small Business Account Executive to join our Sales Team. As a key member of our team, you will be responsible for helping small businesses leverage HubSpot's powerful tools and resources to achieve their growth objectives.Key ResponsibilitiesManage end-to-end sales processes to surpass...

  • Small Business Account Executive

    1 month ago

    Sydney, Australia HubSpot Full time

    HubSpot is more than just a company - we are a community of passionate individuals committed to helping businesses grow and thrive. Central to our values is building a diverse and inclusive team full of HEART! Who are we? HubSpot is not just about products; we're about people and their growth. Our market leading marketing, sales, and customer success...

  • Small Business Account Executive

    7 days ago

    Sydney, New South Wales, Australia HubSpot Full time

    Unlock Your Potential as a Small Business Account Executive at HubSpotAt HubSpot, we're on a mission to help businesses grow and thrive. As a Small Business Account Executive, you'll play a critical role in helping our customers achieve their growth objectives using our powerful tools and resources.What You'll Do:Manage end-to-end sales processes to drive...

  • Mid-Market Account Executive

    3 days ago

    Sydney, Australia HubSpot Full time

    HubSpot is more than just a company - we are a community of passionate individuals committed to helping businesses grow and thrive. Central to our values is building a diverse and inclusive team full of HEART! Who are we? HubSpot is not just about products; we're about people and their growth. Our industry-leading marketing, sales, and customer success...

  • Small Business Account Executive

    2 weeks ago

    Sydney, Australia HubSpot Full time

    HubSpot is more than just a company - we are a community of passionate individuals committed to helping businesses grow and thrive. Central to our values is building a diverse and inclusive team full of HEART! Who are we? HubSpot is not just about products; we're about people and their growth. Our market leading marketing, sales, and customer success...

  • Small Business Growth Specialist

    3 weeks ago

    Sydney, New South Wales, Australia HubSpot Full time

    About the RoleHubSpot is seeking a highly motivated and results-driven Sales Growth Executive to join our Sales Team. As a Sales Growth Executive, you will play a key role in helping small businesses leverage HubSpot's powerful tools and resources to achieve their growth objectives.Key ResponsibilitiesManage end-to-end sales processes to surpass monthly...

  • Small Business Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia HubSpot Full time

    {"title": "Sales Role Overview", "content": "Help Small Businesses Grow with HubSpotAt HubSpot, we're passionate about empowering businesses to grow and thrive. As a Sales Representative, you'll play a key role in helping small businesses leverage our powerful tools and resources to achieve their growth objectives.Key Responsibilities:Manage end-to-end sales...

  • Small Business Account Executive

    5 days ago

    Sydney, New South Wales, Australia HubSpot Full time

    Unlock Business Growth with HubSpotAt HubSpot, we're on a mission to help businesses grow and thrive. As a Small Business Account Executive, you'll play a key role in helping our valued customers achieve their growth objectives using our powerful tools and resources.What You'll Do:Manage end-to-end sales processes to surpass monthly quotas and drive business...

  • Small Business Growth Specialist

    3 weeks ago

    Sydney, New South Wales, Australia HubSpot Full time

    About the RoleHubSpot is seeking a highly motivated and results-driven Sales Growth Executive to join our Sales Team. As a Sales Growth Executive, you will play a key role in helping small businesses leverage our powerful tools and resources to achieve their growth objectives.Key ResponsibilitiesManage end-to-end sales processes to surpass monthly quotas and...

  • Helpdesk Technician

    2 weeks ago

    Sydney, Australia HubSpot Full time

    **Who are we?** HubSpot is not just about products; we're about people and their growth. Our market leading marketing, sales, and customer success software is leveraged by hundreds of thousands of businesses around the world. It's our mission to not just help them grow, but to help them grow better. **What's the role?** Helpdesk Technicians are the face...

  • HelpDesk Technician

    2 weeks ago

    Sydney, Australia HubSpot Full time

    Who are we? HubSpot is not just about products; we're about people and their growth. Our market leading marketing, sales, and customer success software is leveraged by hundreds of thousands of businesses around the world. It's our mission to not just help them grow, but to help them grow better. What’s the role?  Helpdesk Technicians are the face of...

  • HelpDesk Technician

    2 weeks ago

    Sydney, Australia HubSpot Full time

    Who are we? HubSpot is not just about products; we're about people and their growth. Our market leading marketing, sales, and customer success software is leveraged by hundreds of thousands of businesses around the world. It's our mission to not just help them grow, but to help them grow better. What’s the role?  Helpdesk Technicians are the face of...

  • Small Business Account Executive

    2 days ago

    Sydney, New South Wales, Australia HubSpot Full time

    About the RoleHubSpot is seeking a highly motivated and results-driven Small Business Account Executive to join our sales team. As a key member of our team, you will be responsible for identifying and pursuing new business opportunities with small businesses, building relationships, and driving revenue growth.Key ResponsibilitiesManage end-to-end sales...

  • Help Desk Specialist

    1 week ago

    Sydney, New South Wales, Australia HubSpot Full time

    Help Desk Technician RoleHubSpot is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We're seeking a skilled Help Desk Technician to join our Business Technology team.Key Responsibilities:Provide high-quality technical support to employees, resolving issues and educating users on new...

  • Help Desk Specialist

    2 weeks ago

    Sydney, New South Wales, Australia HubSpot Full time

    Help Desk Technician RoleAt HubSpot, we're looking for a skilled Help Desk Technician to join our Business Technology team. As a Help Desk Technician, you'll be the face of support, resolving technical issues and driving lasting solutions.Key Responsibilities:Provide high-quality first response on technical issues, including setup, maintenance, and...

  • HelpDesk Technician

    4 days ago

    Sydney, New South Wales, Australia HubSpot Full time

    About the RoleWe are seeking a highly skilled and customer-focused HelpDesk Technician to join our Business Technology team at HubSpot. As a HelpDesk Technician, you will be the face of support, providing high-quality first response to technical issues and empowering employees to excel by proactively finding and implementing team-based solutions.Key...