Administration Assistant

5 months ago

Greater Adelaide SA, Australia Volare Recruitment Full time

**Great company with opportunity to grow**:

- **CBD based - Adelaide**:

- **Great $$$ based on experience**

Are you looking to join a company who will invest in your future by providing training and mentoring to assist you to continue to build your career?

Within this role, you will perform administrative support for a busy team in a Customer Service/Helpdesk environment where the team provide technical support and problem shooting for their clients. This role is perfect if you enjoy a mix of customer service and data entry plus are IT savvy and love working with a number of systems and programs.

This business really look after their staff and offer numerous benefits including some work from home options.

**Duties include but are not limited to**:

- First point of call to answer phones for the team - put this call through to the appropriate consultant
- Monitor the ticketing system and allocate to the appropriate consultant
- Database maintenance across numerous systems
- Set up client records
- Set up contracts, billing information and other client information
- Train new staff on various systems
- Provide back up support to Helpdesk consultants - take and direct calls
- Ad hoc administrative tasks
- Previous Administration or Customer Service in an office environment preferred, however open to someone with retail or hospitality experience with transferable skills
- Accurate typing (40wpm +)
- Confident skills in Word & Excel, must be IT savvy and able to pick up a number of internal systems
- Can-do attitude
- Confident communication skills
- High level of accuracy and attention to detail
- Self-motivated and a team player
- True desire to build a career within a busy office
- You must have completed your Senior Certificate as a minimum - maybe you've completed a Uni degree but realised it's not for you and seeking an office career
- Professional presentation - enjoy working in a corporate office

**Why would you want to join this fantastic company**:

- Long-term career opportunities - join a business who promote from within
- Great hours 8.30am-5pm with 1 hour for lunch
- Fantastic team environment
- Loads of great benefits including some WFH options

**_#SCR-jacquie-speirs_

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