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Client Service Officer

4 months ago

Canberra, Australia Indigenous Business Australia Full time

**Position**:Client Service Officer - Cashflow Finance and Leasing Solutions

**Position number**:5164

**Organisation**:Indigenous Business Australia

**Salary**: $96,194 - $106,650

**Employment type**:Full Time - 3 years

**Location**:Sydney, Canberra or Melbourne

Indigenous Business Australia (IBA) is a Commonwealth Statutory Authority, established in 2001, building on the success of its predecessor the Aboriginal and Torres Strait Islander Commercial Development Corporation.

We serve, partner and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that can’t wait.

We’re deeply invested in the financial success and economic independence of Indigenous Australians.

It’s why we exist.

Want to know more? Read about the stories that make up IBA here.

**About the role**

**Successful applicants should have**:

- Ability to demonstrate excellent communication, negotiation, and credit/financial analysis skills.
- Experienced in lease collections management.
- Seeking to make a real contribution in a dynamic and challenging, yet rewarding work environment?
- Interested in promoting Indigenous economic empowerment?

**Successful applicants must have**:

- Good verbal and written communication skills to engage with customers and assist them with their facility.
- Strong understanding of accounting and financial principles.

**Successful applicants should be able to**:

- Manage day to day arrears and default accounts.
- Allocate receipts and reconcile accounts.
- Write concise and effective reports with well-considered analysis and recommendations.
- Ability to negotiate arrears position and exit strategies with customers.
- Provide professional, courteous and culturally appropriate customer service.

Suitably qualified Aboriginal and Torres Strait Islander people are encouraged to apply.

**What next?**
- Application Coversheet
- Resume
- Written response addressing the required capabilities (maximum 800)

**Closing date**:15 August 2023

**Salary**: $96,194.00 - $106,650.00 per year

Work Location: In person