Senior Client Engagement Officer
2 days ago
Job Title: Senior Client Engagement Officer
Job Summary:
We are seeking a highly skilled and experienced Senior Client Engagement Officer to join our team at SB Recruitment. As a Senior Client Engagement Officer, you will be responsible for assessing complex client needs and determining eligibility for government services.
Key Responsibilities:
- Assessing Client Needs: You will be responsible for assessing complex client needs and determining eligibility for government services.
- Matching Resources: You will match resources to needs, implementing and applying legislation, policies, and business rules.
- Delivering Front-Line Services: You will deliver front-line client services, including assisting people accessing the shared intranet.
- Record Keeping: You will undertake record keeping activities, managing sensitive files and information in relevant records systems.
- Documentation: You will prepare, monitor, and track documentation.
- Data Analysis: You will manage, analyze, and interpret data and prepare accurate reports.
Requirements:
- Experience: You must have at least 3 years of experience working in a senior capacity in the social services and/or government sector.
- Customer Service: You must have experience in delivering high-quality customer service in office and outreach environments.
- Case Management: Experience in case management will be highly regarded.
- Qualifications: Relevant tertiary qualifications in leadership, management, social work, and community services or a related field are desirable.
What We Offer:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
-
Senior Client Engagement Officer
22 hours ago
Canberra, ACT, Australia SB Recruitment Full timeAbout the RoleWe are seeking a highly skilled Senior Client Engagement Officer to join our team in Belconnen. As a key member of our diverse team, you will be responsible for delivering exceptional customer service and ensuring the effective provision of government services to our clients.Key ResponsibilitiesAssess and determine client needs, ensuring...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia Aon Full timeRole OverviewAs a pivotal member of the Leadership Team within a global organization, the Chief Client Officer will be instrumental in driving strategic initiatives and enhancing business performance in collaboration with the CEO.About the CompanyAon is a renowned insurance brokerage firm, specializing in delivering comprehensive insurance solutions and risk...
-
Senior Client Engagement Specialist
5 days ago
Canberra, ACT, Australia SB Recruitment Full timeJob Summary:The Company Our client is a well-established Department within the ACT Government and is responsible for the provision and management of community services throughout the state.The Department Overview:The Department is currently seeking an enthusiastic and results-driven Senior Client Engagement Officer to work within their diverse team based...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia SB Recruitment Full timeJob SummaryThe Company is seeking a highly skilled and experienced Senior Client Engagement Officer to join their team. As a key member of the organization, you will be responsible for delivering exceptional customer service and ensuring the provision and management of community services throughout the state.Key ResponsibilitiesAssess and determine...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia Karlka Recruiting Group Full timeAbout the PositionKarlka Recruiting Group is partnering with a State Government Agency to fill a Senior Client Engagement Officer role. This position is located in a busy office environment and requires effective communication and interpersonal skills.Key ResponsibilitiesEngage with clients to ensure effective service delivery and stable tenancies.Conduct...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia Aon Full timePosition Overview:The Chief Client Officer is a pivotal member of the Leadership Team within a prominent global organization. This role is integral to driving strategic initiatives and enhancing business performance in collaboration with the CEO.Key Responsibilities:Engage in innovative and proactive strategies for product offerings, coverage, and delivery...
-
Housing Specialist
5 days ago
Canberra, ACT, Australia SOS Recruitment Full timeAbout the RoleSOS Recruitment is seeking an experienced Senior Client Engagement Officer to join our client's team in Canberra. As a key member of the team, you will be responsible for assessing complex client needs, determining eligibility for housing, and delivering front-line client services.Key ResponsibilitiesClient Engagement: Engage and build rapport...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia Aon Full timeRole OverviewThe Chief Client Officer is a pivotal member of the Leadership Team within a global organization, playing a crucial role in strategic business enhancement alongside the CEO.About the CompanyAon is a leading specialist insurance broker, dedicated to providing comprehensive insurance solutions and risk management advice tailored for the...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia Aon Full timePosition Overview:As a pivotal member of the Leadership Team in a prominent global organization, the Chief Client Officer will spearhead strategic initiatives aimed at enhancing client satisfaction and business performance.Key Responsibilities:Collaborate closely with the CEO to drive strategic business improvements.Implement innovative approaches to product...
-
Senior Client Engagement Officer
6 days ago
Canberra, ACT, Australia SOS Recruitment Full timeJob SummarySOS Recruitment is seeking an experienced Senior Client Engagement Officer to join our team in Canberra. As a key member of our team, you will be responsible for engaging with clients to ensure effective service delivery.Key ResponsibilitiesClient Engagement: Build rapport with a diverse range of clients and stakeholders, both internal and...
-
Senior Client Strategy Officer
6 days ago
Canberra, ACT, Australia Aon Full timePosition OverviewThe Chief Client Officer is a pivotal member of the Leadership Team within a prominent global organization. This role is essential for driving strategic initiatives and enhancing business performance in collaboration with the CEO.About the CompanyAon is a leading specialist insurance broker, dedicated to delivering comprehensive insurance...
-
Client Engagement Specialist
2 days ago
Canberra, ACT, Australia easyA - Recruitment made easy Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Engagement Officer to join our team at Easy Authoring. As a Client Engagement Officer, you will be responsible for providing exceptional customer service to our clients, responding to their concerns and complaints, and working closely with our business units to ensure efficient service...
-
Client Engagement Specialist
6 days ago
Canberra, ACT, Australia Easy Authoring Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Engagement Officer to join our team at Easy Authoring. As a Client Engagement Officer, you will be responsible for providing exceptional customer service to our clients, responding to their concerns and complaints, and working closely with our business units to ensure efficient service...
-
Senior Recruitment Officer
2 days ago
Canberra, ACT, Australia Willows Landing Senior Living Full timeAbout the Role:The Senior Recruitment Officer will lead and build a cohesive team by establishing clear work expectations, systems, and processes. This role requires strong recruitment experience within the Australian Public Service (APS) and leadership and management experience with small to medium teams.Key Responsibilities:Lead and build a cohesive team...
-
Senior Recruitment Officer
6 days ago
Canberra, ACT, Australia SENIOR SPIRIT OF ROSELLE PARK Full timeAbout the Role:The Senior Recruitment Officer will lead and build a cohesive team by establishing clear work expectations, systems, and processes.Key Responsibilities:Lead and build a cohesive team by establishing clear work expectations, systems, and processes.Respond to complex enquiries and provide tailored advice on recruitment options and...
-
Client Service Engagement Officer
6 days ago
Canberra, ACT, Australia SB Recruitment Full timeAbout the RoleThe Department of Community Services is seeking a highly motivated and enthusiastic Client Service Engagement Officer to join their team in Belconnen. As a Client Service Engagement Officer, you will play a critical role in providing exceptional customer service and support to diverse individuals, ensuring that their needs are met and...
-
Senior Recruitment Officer
6 days ago
Canberra, ACT, Australia SENIOR SPIRIT OF ROSELLE PARK Full timeAbout the RoleThe Senior Recruitment Officer will lead and build a cohesive team by establishing clear work expectations, systems, and processes. This role is responsible for responding to complex enquiries and providing tailored advice on recruitment options and services.Key ResponsibilitiesLead and build a cohesive team by establishing clear work...
-
Client Service Engagement Officer
2 days ago
Canberra, ACT, Australia SB Recruitment Full timeAbout the RoleThe Department of Community Services is seeking a highly motivated and experienced Client Service Engagement Officer to join their team in Belconnen. As a key member of the team, you will be responsible for providing exceptional customer service and support to diverse individuals, ensuring compliance with legislation, policies, and...
-
Engagement Officer
20 hours ago
Canberra, ACT, Australia Programmed Full timeAbout the RoleWe are seeking a highly skilled Engagement Officer to join our team at Programmed. As an Engagement Officer, you will play a critical role in building and maintaining relationships with Indigenous communities and stakeholders.Key ResponsibilitiesDevelop and implement engagement strategies to build strong relationships with Indigenous...
-
Engagement Officer
6 days ago
Canberra, ACT, Australia Programmed Full timeAbout the RoleWe are seeking a highly skilled Engagement Officer to join our team at Programmed. As an Engagement Officer, you will play a critical role in building and maintaining relationships with our clients and stakeholders, particularly in the Indigenous community.Key ResponsibilitiesDevelop and implement strategies to engage with Indigenous...