Claims Manager
7 months ago
Claims Manager
- 2 year max term contract
- Sydney Location
- Be part of a high performing team in our Client and Technology Division
**The Role**
As an Insurance Trustee Specialist, you'll deal with death claims, terminal illness and total and permanent disability claims made by our members. You'll be taking and making some tough calls from members, their relatives, lawyers and having to review and assess some challenging circumstances, but we'll be sure to give you all the right training to make sure you are set up for success. We'll also teach you family law down the track, but it's on the job learning and there are training guides to follow.
In addition to the above, you will also:
- Manage and respond to complex trustee complaints in accordance with complaint management policy
- Independently review declined insurance claims on behalf of the Trustee
- Assist and empathise with customers who may be experiencing hardship
- Build and maintain relationships with members, beneficiaries, advisers, solicitors, external and internal suppliers.
- Deliver quality customer service as per agreed service standards
- Review and proposed decisions a in timely manner to reduce likelihood of compensation requests or double payments
- Have the opportunity to identify and propose improvement initiatives
- Proven experience in a similar role within Insurance or Superannuation industry
- Exposure to Life Claims Assessing
- Family Law knowledge and underwriting experience would be beneficial
- Excellent verbal and written communication skills
- Strong stakeholder management skills
- Demonstrated ability to work with others collaboratively and deliver agreed outcomes on time and on budget with an exceptional level of quality
- Structured, process oriented with a focus on consistent high quality and accuracy
- Can do attitude and willingness to learn
**Benefits**
- Development opportunities at an ASX top 200 company
- A professional, supportive and friendly culture
- A range of corporate and lifestyle benefits
**The Business**
Insignia Financial is one of Australia's leading wealth management organisations, undertaking a rapid and exciting transformation. The Insignia Financial group has been helping Australians secure their future since 1846. Over the decades, we have grown substantially to become a leading provider of quality financial services and are listed on the Australian Securities Exchange in the ASX top 200 (ASX: IFL).
**To Apply**
Please submit your resume with a covering letter by clicking on "."
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
Job ID 7128
-
Motor Claims Administration
6 months ago
Sydney, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...
-
Motor Claims Administration
3 months ago
Sydney, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...
-
Claims Manager
1 week ago
Sydney, Australia Australian Retirement Trust Full time**Take hold of one of multiple PERMANENT monster opportunities and join our Claims and Underwriting team as a Claims Manager. If you’re a good fit for this role and live in Brisbane or Sydney, we’d love you to apply.** **Why join us?** - You'll get 14% super as standard, to help your future come alive. - Unleash your potential and build a career to be...
-
Claims Manager, Brooklyn
4 months ago
Sydney, Australia AXA Full time**Claims Manager, Brooklyn** Sydney, NSW Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer...
-
Claims Manager, Brooklyn
4 months ago
Sydney, Australia XL Catlin Full time**Flexible Work Eligible**: None **DISCOVER your opportunity** **Claims Manager, Brooklyn** Sydney, NSW Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You...
-
Senior Claims Manager
2 months ago
Sydney, New South Wales, Australia Succession Partners Full timeJob Title: Senior Claims ManagerJob SummaryAs a Senior Claims Manager with Succession Partners, you will lead a small claims team and manage your own portfolio of claims across Commercial Motor lines of insurance. Your expertise in commercial motor claims management will drive business growth and success.Key Responsibilities* Act as the referral point for...
-
Claims Management Specialist
1 month ago
Sydney, New South Wales, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Claims Management Specialist to join our Commercial Property Claims team.The successful candidate will have strong customer service experience, excellent communication skills, and a proven ability to manage a portfolio of commercial property claims from lodgement to finalisation.About the...
-
Global Claims Manager
4 months ago
Sydney, Australia General Re Corporation Full timeGlobal Claims Manager **Shape Your Future With Us** General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re. Gen Re delivers reinsurance...
-
Claims Manager Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeCyber Insurance Claims SpecialistWe are seeking a highly experienced Cyber Insurance Claims Specialist to join our award-winning team at REO Group. As a specialist in claims management, you will be responsible for end-to-end claims processing, working closely with the Incident Response team and Head of.The Role:Manage a portfolio of 45-65 claims, ensuring...
-
Claims Manager, Brooklyn
4 months ago
Sydney, Australia AXA Group Full timeClaims Manager, Brooklyn Sydney, NSW Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service...
-
Manager - Claims Operations
7 months ago
Sydney, Australia Ensure Recruitment Full timeFantastic Opportunity To Improve Claims Functions And Team Members - Acting 2IC, Full Team Responsibility - Long Term Career Opportunty **What you will thrive on in this role** - Acting as 2IC for a large claims team in the absence of the National Manager - Training and upskilling claims advisors, particularly in compliance and governance - Undertaking...
-
Claims Management Specialist
4 weeks ago
Sydney, New South Wales, Australia Remote Staff Full timeClaims Coordinator Job DescriptionWe are seeking a skilled Claims Coordinator to join our team at Remote Staff. As a Claims Coordinator, you will be responsible for managing claims from initial contact through to resolution.Job Responsibilities:Customer Communication: Respond to customers via email or messages from the website in a timely and professional...
-
Claims Management Specialist
1 month ago
Sydney, New South Wales, Australia Randstad Full timeJob SummaryWe are seeking a seasoned Senior Claims Officer to oversee the full lifecycle of complex marine claims, ensuring seamless processing and resolution.About This RoleThis is an exciting opportunity to join our team as a key expert in managing large-scale marine insurance claims. As a Senior Claims Officer, you will be responsible for:Initiating and...
-
Claims Manager
6 months ago
Sydney, Australia Collar Group Full time$150k -$170k + Super - Huge investment in employee professional development & growth - Flexible working arrangements available **About the role** - Oversee and manage a portfolio of claims - Work closely with the team to ensure the best service possible is offered to retain clients - Collaborate with Insurers & Legal representatives on complex issues -...
-
Claims Consultant, Claims Assessor, Case Manager
6 months ago
Sydney, Australia Ensure Recruitment Full timeAll conversations are guaranteed 100% confidential. - Hybrid working - True work life balance Brand new group claims roles with a well known and technologically progressive insurer! Why you will love this role; - $90K - $115K - Low claim portfolios - Hybrid working arrangements - Internal career opportunities - Highly sophisticated technology - Talented...
-
Claims Team Manager
6 months ago
Sydney, Australia ClearView Full timeAre you ready to revolutionise the world of claims management and lead a high-performing team to new heights? We pride ourselves on having established processes, but we also thrive on fresh ideas and perspectives that challenge the status quo. As a Claims Manager, you will have opportunity to re-engineer the claims process with a paramount focus on...
-
Claims Case Manager
4 weeks ago
Sydney, New South Wales, Australia Kennedy Reid Full timeAbout the RoleWe are seeking an experienced Claims Case Manager to join our team at Kennedy Reid. In this role, you will be responsible for managing a portfolio of personal accident claims from end to end.As a Claims Case Manager, you will be working closely with stakeholders to ensure timely and efficient resolution of claims. You will also be responsible...
-
Claims Management Professional
2 months ago
Sydney, New South Wales, Australia Suncorp Group Full timeClaims Manager Role at Suncorp GroupWe're seeking a skilled Claims Manager to join our team at Suncorp Group, a leading insurance provider in Australia. As a Claims Manager, you will be responsible for overseeing a diverse portfolio of claims, ensuring customers are informed and supported throughout the process.Your Key Responsibilities:Claims Management:...
-
Claims Manager
7 months ago
Sydney, Australia Insignia Financial Full time2 year max term contract - Sydney Location - Be part of a high performing team in our Client and Technology Division **The Role** As an Insurance Trustee Specialist, you'll deal with death claims, terminal illness and total and permanent disability claims made by our members. You'll be taking and making some tough calls from members, their relatives,...
-
Technical Claims Manager
2 weeks ago
Sydney, Australia Allianz Capital Partners Full time**TECHNICAL CLAIMS MANAGER- PERSONAL INJURY | SYDNEY** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...