Practice Manager

7 months ago

St Kilda, Australia First Step Full time

Practice Manager Job Advertisement

**SETTING**
First Step is a renowned for-purpose addiction, mental health, and legal services hub in the heart of

St Kilda supporting over 1,500 people each year. First Step has a team of General Practitioners,

Registered Nurses, Nurse Practitioners and Allied Health workers, all of whom have decades of

experience in addiction medicine including the prescription of Opiate Substitution Therapies.

Our model of care is designed to address the systemic barriers faced by people with co-occurring

illnesses including mental ill-health and prioritises welcome, empathy and hope. Through the

whole-of-life improvements that build towards physical and mental health and wellbeing. We work

to help people be connected to their families, participating in society, and taking control of their

own lives. At First Step we believe the everybody deserves every chance to turn their lives around.

First Step is a thought leader in the area of co-occurring illnesses and service integration

contributing to journals and research and being the lead agency in the Victorian Department of

Health’s Integrated Care Pilot.

**THE PRACTICE MANAGER**
Reporting to the Operations Manager, the Practice Manager will be responsible for all aspects of

the smooth, day-to-day functioning of the clinic. The Practice Manager will manage all reception

staff (3) and ensure that the administrative team supports all clinical and non-clinical staff to

provide the best possible service to our patients.

**CRITERIA**
**Essential**:

- Previous experience in a management and/or a high-level practice administrative position
- Experience in accounting systems.
- Experience in payroll and legislated employment conditions.
- Excellent time management and administrative skills
- An understanding of medical terminology
- An ability to demonstrate and encourage leadership and teamwork.
- The ability to work with other stakeholders and build relationships.
- Excellent communication and documentation skills
- Competency in the management of appointments for clients and staff.
- Current CPR certificate or be prepared to obtain.
- Be committed to the confidentiality of First Step and First Step Legal
- Current Working with Children Check and Police Check

**Desirable**:

- Previous experience in Medical Director and Pracsoft
- Working knowledge of windows-based software systems
- Experience in Xero would be advantageous.
- Detailed understanding of Medicare benefits schedule
- Knowledge of Royal Australian College of General Practitioner requirements
- Experience or understanding of AGPAL accreditation standards.
- Diploma of Practice Management or equivalent
- Work with the Operations Manager and Accountant across the payroll and other financial

requirements.
- To ensure that all Medicare billing and processing is performed daily and that all claims are

reconciled and completed.
- Develop and/or maintain in conjunction with the Operations Manager and CEO a suite of

practice policies and procedures.
- Ensure consumables and equipment are kept stocked and maintained to manufacturers

standards and conditions.
- Oversee the practice and ensure a clean, tidy, and safe workplace.
- Work with the Operations Manager to ensure accreditation compliance.
- Keep the teams IT knowledge of the practice IT systems up to date.
- Assist reception in maintaining a focus on good quality procedures when dealing with

clients.
- Encourage employee motivation, professional development, and job satisfaction.
- Be involved as required in risk management and quality improvement processes.
- Exercise a duty of care including meeting practice standards and accountability.
- Ensure that the services delivered, and records kept are of a high standard.
- Manage referrals, discharge summaries, results from other services to provide to Medical

Practitioners.

**Key internal relationships**:

- Operations Manager
- Reception Staff (direct reports)
- GPs and clinical team (mental health nurses, psychologists etc.)

**WHAT WE OFFER**:

- A flexible and autonomous working day within normal business hours
- Generous salary +12.5% Super Appointment status: Full-time Employee 38 hours per week,

3 year contract with 6-months' probation.
- Salary packaging is offered to all staff.

**CONTACT US**

including:

- Cover letter addressing the key selection criteria (below)
- CV/resume

**KEY SELECTION CRITERIA**
Please explain in your cover letter how you meet these key selection criteria:
1. Minimum 3 years’ experience as a Practice Manager or similar senior position

2. Desire to work and grow in a multi-disciplinary team.

3. Excellent time management skills

4. Ability to communicate information clearly and effectively.

5. Ability to work collaboratively with a team to achieve great outcomes for people.

Note: First Step is an independent not-for-profit organisation that provides a safe and nurturing

work environment for people of all backgrounds, ge

  • Practice Manager

    4 days ago

    St Kilda, Australia Family Doctor Full time

    Family Doctor are seeking a Full Time Practice Manager to lead our team of health care professionals at Acland Street Medical Centre in St Kilda, VIC. **About us**: Acland Street Medical Centre are committed to providing high quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive...

  • Practice Manager

    5 days ago

    St Kilda, Australia Remedy Recruitment Full time

    Services available include GP, Nursing, Allied Health, Podiatry, Pharmacy, Pathology and Radiology. We are ideally looking for a dynamic, highly organised person who will be a positive role model demonstrating high level of respect for others and excellent customer service. Responsibilities include, management and support for doctors, induction and and...

  • Practice Manager

    4 weeks ago

    St Kilda East, Australia Melbourne Hydrotherapy Centre Full time

    The Melbourne Hydrotherapy Centre is a purpose-built, Aquatic Physiotherapy private practice in St.Kilda East, operating since 1989. We are looking for an experienced practice manager to oversee the daily operations of the front office and support the physiotherapy team to help patients achieve their best outcomes. The successful applicant will play a key...

  • Administration Officer

    2 weeks ago

    St Kilda, Australia Dynamix Accountancy Recruitment Full time

    Minimum 1 year admin experience within Public Practice/Business Services - Support Accountants with their Admin at a Public Practice firm - Full time/perm role based in St Kilda Our successful and continuously growing Business Services client based in St Kilda is seeking an Administration Officer with at least 1 years experience working within a Public...

  • Practice Manager

    1 day ago

    St Leonards, Australia ST & A Psychology Full time

    **Practice Manager** Manly Vale & St Leonards 4-5 days per week $40-$45 per hour **Practice Manager (Private Psychology Practice)** - **Learn and develop in a leadership position with a supportive team**_ ST & A Psychology is a Growing, thriving Private PSYCHOLOGY practice that is committed to providing high-quality client-centred care to the local...

  • Practice Manager

    1 month ago

    St Leonards, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? Are you an experienced Healthcare leader who is passionate about the delivery of high-quality patient centred care? If so, we would love to hear from you....

  • Receptionist & Administration Support - Physiotherapy Practice

    4 weeks ago

    St Kilda East, Australia Melbourne Hydrotherapy Centre Full time

    The Melbourne Hydrotherapy Centre is a purpose-built, Aquatic Physiotherapy private practice in St.Kilda East, operating since 1989. We are looking for a friendly, confident, and mature-minded professional receptionist to join our team. The successful applicant will be working alongside another team member during the majority of the shifts. Face-to-face...

  • First Step Legal Practice Administrator

    7 days ago

    St Kilda, Australia First Step Full time

    42 Carlisle St, St Kilda, Vic. 3182 Phone (03) 9537 3177 Fax (03) 9537 0133 The First Step Program Ltd ABN 51 093 661 995 **Posi%on Descrip%on** **Posi%on details** **The Organisa%on** **First Step Legal (FSL) operates as a Health Jus3ce Partnership (HJP) within First Step, a not for profit** mental health and addic3on clinic in St Kilda. FSL is a unique...

  • Sessional Academic

    3 months ago

    St Kilda Road, Australia Monash University Full time

    **The Opportunity** Monash University’s School of Public Health and Preventive Medicine is seeking to appoint a Sessional Academic, for their Healthcare and Financial Management Unit. We are seeking an experienced accountant, with a Bachelor of Commerce (Accounting and Finance), and who is a qualified CPA (Australia). This position will work with the...

  • Head Receptionist

    7 months ago

    St Leonards, Australia MindBox Psychology Full time

    MindBox Psychology is a well regarded busy clinical psychology private practice with ten Psychologists and Speech Pathologists providing specialised treatment to children, adolescents, and adults with a range of psychological conditions. **This is an exciting opportunity to support a team of clinicians who make a difference in their clients' lives.** We...

  • Medical Receptionist

    7 months ago

    St Leonards, Australia Synergy Medical Practice Full time

    An exciting opportunity for a part time casual Medical Receptionist required for a boutique Medical Practice in St Leonards. You must be available to work Wednesday, Thursday & Friday with flexibility to cover sick and annual leave as necessary. - **Role Requirements**:_ - Face to face client interaction - Phone management - Diary management - Online...

  • Ndis Quality and Compliance Manager Supervisor

    1 week ago

    St Kilda, Australia Authentic Life Care - Registered NDIS Provider Full time

    **NDIS Clinical, Quality and Compliance Manager & Supervisor** **A. ** **Position Title: NDIS Clinical, Quality and Compliance Manager & Supervisor** **Reporting to**:The Director (or their delegate) - Authentic Life Care **Status**:Full-time or part-time (negotiable) or Fixed Term Contract **B. Authentic Life Care DISABILITY SERVICES...

  • Administration Manager

    7 months ago

    St Kilda, Australia Small Giants Academy Full time

    **ABOUT THE JOB** The Small Giants Academy Administration Manager will be part of the team responsible for the coordination and delivery of the Academy’s leadership programming for a more hopeful future (Mastery of Business and Empathy, Events, Deep Dives, Retreats) ensuring the highest possible standard, and embodying a philosophy of care embodied in...

  • Case Manager

    7 months ago

    St Kilda, Australia The Salvation Army Full time

    Number of Positions Available: 1 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...

  • Sales Manager

    2 weeks ago

    St Kilda, Australia Divcom Full time

    **About our organisation** Diversified Communications is a global media and events company that provide market access, education and information to a range of business communities. We run face-to-face events, digital products and publications in a range of different industries. We pride ourselves on offering unique customer experiences that deliver true...

  • Practice Co-ordinator

    2 days ago

    St Albans, Australia Rooms with Style Full time

    **Practice Co-ordinator** - Working 9 day fortnight - WFH options - work/life balance - Modern bright practice - Female Gynaecology Surgeons and multi-disciplinary team - St Albans location - Xestro - Mature minded - Engaged team leader Are you interested in managing and driving a successful team? Do you like to work in a dynamic respectful workplace? If...

  • Program Manager

    7 months ago

    St Kilda, Australia The Salvation Army Full time

    Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and one of Australia’s largest and...

  • Activities and Learning Program Manager

    7 months ago

    St Kilda, Australia St. Michael's Grammar School Full time

    Reporting to the Director of Business and working closely with the Associate Head - Research, Innovation & Professional Practice and Experiential Learning team, the Activities and Learning Program Manager is responsible for leading, developing and expanding commercially viable programs through the development of the talents, interests, skills and hobbies of...

  • Marketing and Communications Manager

    7 months ago

    St Kilda, Australia St. Michael's Grammar School Full time

    The School is currently reviewing the Marketing and Communications structure and is seeking a highly competent Marketing and Communications Manager for a fixed term contract (5 months) to implement a Marketing Plan to support its new Enrolment Strategy. This position provides an opportunity to play a pivotal role in developing the plan and in managing and...

  • Philanthropy Manager

    1 month ago

    St Kilda, Australia St. Michael's Grammar School Full time

    This is an ongoing, full time role commencing in early 2025. Please note this role will have some after hours and weekend work due to the nature of the role. **The successful applicant will have**: - Previous experience (5 years +) in a similar role, ideally with a focus in education. - A strong professional network in the fundraising community. - Highly...