Current jobs related to Customer Service Officer - Perth - HAYS

  • Customer Service Officer

    4 months ago

    Perth, Australia Embodied Full time

    We are currently seeking a Customer Service Officer to join a growing family-owned and operated business, specialising in providing automotive parts to fleet vehicles. Located in Canning Vale, this position offers a highly enjoyable work environment with comprehensive product and system training. No prior customer service experience is required as we provide...

  • Customer Service Officer

    5 months ago

    Perth, Australia HAYS Full time

    Exciting opportunity for Experienced Customer Service Officer seeking an opportunity in Federal Government **Your new company** **Your new role** This will be an initial 6-month contract with the possibility of extension. You will be office based and will work Monday to Friday full time, 37.5 hours per week. A main responsibility of the role is to assess...

  • Customer Service Officer

    4 months ago

    Perth, Australia Cash Converters Full time

    Perth Head Office - Full TimeCash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.We areReal people who are passionate and proudCaring and respectfulTenacious problem solversWe are currently looking for a Customer Service Officer to join us at our Perth CBD Head...

  • Customer Service Officer

    5 days ago

    Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a...

  • Customer Service Officer

    2 months ago

    Perth, Australia Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. The Provet team is part of Covetrus as the premier leading veterinary distributor in Australasia and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...

  • Customer Service Officer

    5 months ago

    Perth Airport, Australia Community Vision Full time

    Work with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...

  • Customer Service Officer

    5 months ago

    Perth, Australia Maxima Full time

    Community Services - Contract Full-Time - $55,000 to $60,000/ year One of our local government clients are looking for a Customer Service Officer, ideally someone from first nations, to join their team. This will be a 12 month contract with full-time hours and commencing immediately. Reporting to the Aboriginal Development Coordinator, the Customer Service...

  • Customer Service Officer

    5 months ago

    Perth, Australia Lotus People Full time

    Customer Service Officer - Temporary - Bibra Lake - Circa $32 p/h + Super - Immediate Start Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!) in Bibra Lake. Key...

  • Customer Service Officer

    5 months ago

    Perth, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Perth - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia Hearing Australia Full time

    Unlock Your Potential as a Customer Service OfficerHearing Australia is a trusted leader in hearing health, and we're seeking a dedicated Customer Service Officer to join our team. As a key member of our team, you'll play a vital role in supporting and empowering clients of all backgrounds.Your Key ResponsibilitiesProvide exceptional customer service,...

  • Customer Service Officers

    5 months ago

    Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...

  • Customer Service Officer

    5 months ago

    Perth, Australia PERSOLKELLY Full time

    We are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude. PERSOLKELLY is one of Australia's largest and longest...

  • Customer Service Officers

    5 months ago

    Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...

  • Customer Service Officer

    5 months ago

    Perth, Australia Capricorn Full time

    **Who are we?** Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel...

  • Customer Service Officer

    6 months ago

    Perth, Australia Mobilize Labour Solutions Full time

    **Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections. **Mobilize** are seeking a Customer...

  • Customer Service Officer

    4 months ago

    Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.We areReal people who are passionate and proudCaring and respectfulTenacious problem solversWe are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a Full Time...

  • Customer Service Officer

    1 month ago

    Perth, Western Australia Hearing Australia Full time

    Unlock Your Potential as a Customer Service OfficerHearing Australia is a trusted leader in hearing health, and we're seeking a dedicated Customer Service Officer to join our team. As a key member of our team, you'll play a vital role in supporting and empowering clients of all backgrounds.Your Key ResponsibilitiesProvide exceptional customer service to...

  • Customer Service Officer

    5 months ago

    Perth, Australia Sharp & Carter Full time

    6 months temporary assignment - Immediate start available - Location: Belmont **About our Client** With over two decades of expertise, our client has been at the forefront of developing and distributing innovative technology products and solutions across Australia and New Zealand with over 200 employees. Situated in Belmont, their Perth office has around...

  • Customer Service Officer

    5 months ago

    Perth, Australia Prixcar Services Full time

    **The Company**: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services. With more than 25 depots across Australia, we are ideally positioned to provide exceptional...

  • Customer Service Officer

    5 months ago

    Perth, Australia 11 Recruitment Parent Full time

    Full-time work from home position - Entry level role with comprehensive initial training + ongoing support - Opportunity to develop and build your NDIS career Our client is a leading NDIS plan management provider who are committed to delivering exceptional customer service and maintaining positive relationships with their clients and providers. There is a...

Customer Service Officer

5 months ago

Perth, Australia HAYS Full time

12-month contract, Monday to Friday 8:30am
- 5:00pm, West Perth location

**Your new company**

One of the largest general insurance groups in Australia and New Zealand, that are known for a highly customer focused approach in everything they do. We currently have a vacancy available in their West Perth office within their inbound client service team.

**Your new role**

You will be responsible for handling queries from both new and existing customers, as well as supporting the internal sales representative teams. To be considered for this role, you will need to demonstrate great communication skills, ability to compete tasks in a timely manner and previous experience working within customer service, as well as:

- Provide efficient and effective query resolution for members.
- Offer customer advice and solutions within defined boundaries, including making decisions to escalate or on-refer calls as appropriate
- Work within a rules-based framework that means following strict, detailed policies and procedures, and meeting various compliance and regulatory requirements
- Deliver exceptional customer experiences that foster long-standing relationships
- Establish and maintain mutually supportive and transparent relationships with team members and key internal stakeholders
- Ensure all compliance and quality requirements are met to the business standards

**What you'll need to succeed**
- Previous customer service experience - for example, in contact centres, sales, hospitality, or retail (volunteer role experience included)
- Previous experience in effectively managing challenging customer conversations and resolving complaints and problems empathetically and equitably
- Well-developed rapport building, active listening, and communication skills (written, verbal, and interpersonal)
- Well-developed ability to process and recall information, and concentrate under pressure
- Intermediate computer, software, and other office-technology skills
- Demonstrated ability to work autonomously, meet KPI's, use initiative, and be resourceful
- Highly conscientious, with a level-headed, personable, and mature manner
- Emotionally intelligent, adaptable, and resilient

**What you'll get in return**

A working environment that provides professional growth as well as ongoing support, a competitive salary, wonderful team environment and an inclusive work culture. Please note it is required to have full time availability to work between operation hours e.g. 8:30am to 5:00pm.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508**

**LHS 297508**

**LHS 297508**#2778255