Customer Service Officer

6 months ago


Perth, Australia Sharp & Carter Full time

6 months temporary assignment
- Immediate start available
- Location: Belmont

**About our Client**

With over two decades of expertise, our client has been at the forefront of developing and distributing innovative technology products and solutions across Australia and New Zealand with over 200 employees. Situated in Belmont, their Perth office has around 12 employees.

**About the role**

In this role, your days will involve managing incoming calls, processing customer orders and claims, responding to queries, resolving issues, and collaborating with the wider team. Weekly tasks include reviewing open orders, managing project queries, and keeping data updated.

**Key Responsibilities**
- Process a high volume of orders via various channels.
- Coordinate the fulfillment of customer orders and distribution.
- Invoicing for sales orders and handling warranty claims.
- Investigate and resolve stock and delivery issues.
- Collaborate with sales staff to support customers.
- Engage with the wider Customer Service team.
- Collaborate with other teams, including Sales and Warehouse, AP & AR for efficient customer support.
- Ensure accuracy in all tasks and explore more efficient work methods.
- Complete regular checks and reports related to orders, stock, pricing, and more.

***
**Skills and Experience**
- 2+ years of experience in a product-based Customer Service role.
- Experience in B2B and B2C customer support, preferably in retail channels.
- Exceptional customer handling skills and a proactive attitude.
- Motivation to collaborate within a small, engaged team and champion your area of focus.
- Excellent communication skills



  • Perth, Australia Western Power Full time

    **Customer Service Officer**: - Location: Perth Office - CBD, WA, AU- 11 Nov 2024**Customer Service Officer: Permanent Full Time/ Perth Office CBD** We are seeking a Customer Service Officer to serve as the first point of contact for both internal and external customers, providing efficient advice and information. This role involves utilizing various...


  • Perth, Australia S&You Full time

    Customer Service OfficerPerth - City/Inner, Western Australia, AustraliaCasual / Temporary / ContractCustomer Service & Call Centre Call Centre - InboundPosition: Customer Service OfficerLength of Assignment: 3 months with a possible view to go extend.Days & Hours: Monday to Friday – 8AM to 4PM or 9AM to 5PMPay rate: $34.59/hr + super Location: Malaga,...


  • Perth, Australia HAYS Full time

    Exciting opportunity for Experienced Customer Service Officer seeking an opportunity in Federal Government **Your new company** **Your new role** This will be an initial 6-month contract with the possibility of extension. You will be office based and will work Monday to Friday full time, 37.5 hours per week. A main responsibility of the role is to assess...


  • Perth, Australia Synaco Global Recruitment Full time

    Position: Customer Service OfficerLength of Assignment: 3 months with a possible view to go extend.Days & Hours: Monday to Friday - 8AM to 4PM or 9AM to 5PMPay rate: $34.59/hr + super Location: Malaga, WA Reporting to: Team SupervisorBenefits: Culture and Work Environment: Our client prides themselves for having a strong supportive and collaborative work...


  • Perth, Australia Cash Converters Full time

    Perth Head Office - Full TimeCash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.We areReal people who are passionate and proudCaring and respectfulTenacious problem solversWe are currently looking for a Customer Service Officer to join us at our Perth CBD Head...


  • Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a...


  • Perth, Australia Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. The Provet team is part of Covetrus as the premier leading veterinary distributor in Australasia and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Perth Airport, Australia Community Vision Full time

    Work with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...


  • Perth, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Perth - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...


  • Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...


  • Perth, Australia PERSOLKELLY Full time

    We are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude. PERSOLKELLY is one of Australia's largest and longest...


  • Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...


  • Perth, Australia Mobilize Labour Solutions Full time

    **Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections. **Mobilize** are seeking a Customer...


  • Perth, Australia Capricorn Full time

    **Who are we?** Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel...


  • Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.We areReal people who are passionate and proudCaring and respectfulTenacious problem solversWe are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a Full Time...


  • Perth, Australia Prixcar Services Full time

    **The Company**: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services. With more than 25 depots across Australia, we are ideally positioned to provide exceptional...


  • Perth, Australia 11 Recruitment Parent Full time

    Full-time work from home position - Entry level role with comprehensive initial training + ongoing support - Opportunity to develop and build your NDIS career Our client is a leading NDIS plan management provider who are committed to delivering exceptional customer service and maintaining positive relationships with their clients and providers. There is a...


  • Perth, Australia HAYS Full time

    Supporting the environment. Temp to Perm position, full time hours to start ASAP! **Your new company** Global organisation with activities in three main service and utility areas traditionally managed by public authorities - water management, waste management and energy services. Natural resources are becoming scarce and reducing while demand rises. With...


  • Perth, Australia Randstad Full time

    This is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.Location: Rockingham WAContract: 12...


  • Perth, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...