Customer Service Officer

2 months ago


Perth, Australia Cash Converters Full time

Perth Head Office - Full Time

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

  • Real people who are passionate and proud
  • Caring and respectful
  • Tenacious problem solvers

We are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a Full Time capacity.

About the role

  • You will be the first point of contact for our customers via phone (inbound/outbound) and email.
  • Provide financial solutions for our loyal customers.
  • Maintaining client and contact register utilising internal software systems.
  • Have an understanding of and working towards individual targets, and
  • Offer friendly and compassionate service to our valuable customers.

About you

  • You will be a quick learner with the ability to solve complex problems.
  • capable of working autonomously, and as part of a team in a high-pressure environment.
  • An unwavering passion for customer service.
  • Attention to detail to ensure compliance with statuary regulations; and
  • Able to provide a current National Police Clearance.

What’s on Offer

  • No weekends or night shifts
  • Flexible work arrangement options available
  • Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers.
  • Paid Parental Leave.
  • Salary Packaging for a Novated Car lease available.
  • Health Insurance Discounts (Bupa & HBF).
  • 30% Instore Discount.
  • Plus, access to our Wellness Activities: Move, Munch, Money and Mind
  • We will start shortlisting for this position immediately

So, keep your phone nearby You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.



  • Perth, Western Australia Customer Labs Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Process customer orders and respond to customer inquiries in a timely and professional...

  • Field Service Officer

    3 months ago


    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...


  • Perth, Australia Embodied Full time

    We are currently seeking a Customer Service Officer to join a growing family-owned and operated business, specialising in providing automotive parts to fleet vehicles. Located in Canning Vale, this position offers a highly enjoyable work environment with comprehensive product and system training. No prior customer service experience is required as we provide...


  • Perth, Australia Epiroc Australia Pty Ltd Full time

    Epiroc stands for innovation, commitment and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers’ first choice. We are currently seeking an Customer Service Officer / Order Fulfillment Specialist to join...


  • Perth, Australia HAYS Full time

    Exciting opportunity for Experienced Customer Service Officer seeking an opportunity in Federal Government **Your new company** **Your new role** This will be an initial 6-month contract with the possibility of extension. You will be office based and will work Monday to Friday full time, 37.5 hours per week. A main responsibility of the role is to assess...


  • Perth, Australia Programmed Full time

    Our client based in Canning Vale, is seeking a committed Customer service / admin superstar to join their busy team for an ongoing assignment. **Customer Service** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional,...


  • Perth, Australia Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. The Provet team is part of Covetrus as the premier leading veterinary distributor in Australasia and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Perth, Australia Lotus People Full time

    Customer Service Officer - Temporary - Bibra Lake - Circa $32 p/h + Super - Immediate Start Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!) in Bibra Lake. Key...


  • Perth, Australia Maxima Full time

    Community Services - Contract Full-Time - $55,000 to $60,000/ year One of our local government clients are looking for a Customer Service Officer, ideally someone from first nations, to join their team. This will be a 12 month contract with full-time hours and commencing immediately. Reporting to the Aboriginal Development Coordinator, the Customer Service...


  • Perth, Australia HAYS Full time

    12-month contract, Monday to Friday 8:30am - 5:00pm, West Perth location **Your new company** One of the largest general insurance groups in Australia and New Zealand, that are known for a highly customer focused approach in everything they do. We currently have a vacancy available in their West Perth office within their inbound client service...


  • Perth, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Perth - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...


  • Perth, Australia PERSOLKELLY Full time

    We are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude. PERSOLKELLY is one of Australia's largest and longest...


  • Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...


  • Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...


  • Perth, Australia Capricorn Full time

    **Who are we?** Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel...


  • Perth, Australia Mobilize Labour Solutions Full time

    **Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections. **Mobilize** are seeking a Customer...


  • Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.We areReal people who are passionate and proudCaring and respectfulTenacious problem solversWe are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a Full Time...


  • Perth Airport, Australia Community Vision Full time

    Work with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...


  • Perth, Australia HAYS Full time

    Customer Service / Member Services - Permanent opportunity - Tourism industry - Immediate start **Your new company** We currently have an exciting permanent opportunity within the customer service and tourism industry. Based South of the river, our client is known for their highly customer focused approach and their endless opportunities for development...


  • Perth, Australia Sharp & Carter Full time

    6 months temporary assignment - Immediate start available - Location: Belmont **About our Client** With over two decades of expertise, our client has been at the forefront of developing and distributing innovative technology products and solutions across Australia and New Zealand with over 200 employees. Situated in Belmont, their Perth office has around...