Business Operations Officer

5 months ago

Sydney, Australia NSW Department of Customer Service Full time

**Grade: Clerk Grade 7/8**
**Duration: Temporary - 12 months**
**Location: Sydney**

We need someone savvy and motivated to join our team to help improve operations, manage finances, and make a real difference.
If you are great at providing high-level business, administrative support and making everything run smoothly and handling important support tasks, we want YOU

**This role is responsible for**:

- Financial matters including budget and managing the procurement and purchasing needs of the organisation.
- Developing and implementing improvements to ICT and administrative systems, processes and policies.
- Coordinating the delivery of business, administrative and support services.
- Undertaking analysis and report on potential risks to ensure the integrity of systems and processes and mitigate risks
- Assisting with the provision of premises, office furniture, equipment and facilities to ensure the provision of a safe work environment and accommodation
- Establishing and maintaining customer relationships and collaborative networks through effective communication, negotiation and issues management.

Reporting to the Executive Officer you will be accountable for providing high level business support as part of the Operations Team. You will prioritise and coordinate workflows in a high-volume work area to meet competing demands with critical deadlines from multiple sources given conflicting priorities and rapidly changing agendas.

**About you**:
**To be successful in this role you will have**:

- Experience in providing high level business support services in the areas of finance, procurement, contract management, IT systems, records management and policy development.
- Excellent written and oral communication and the ability to communicate complex issues clearly and effectively.
- Ability and/or experience in preparing financial and budget reports.
- A good understanding of government policy and processes.
- Capability to deliver results and meet deadlines in an environment of competing priorities.
- Experience in Excel spreadsheets, SAP and Procure to Pay.

Please submit your CV (no more than 5 pages) for review and a cover letter (no more than 2 pages) demonstrating your capability for the role.

Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation

**Closing Date: Monday, 9th September 2024 at 9.59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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