Business Operations Manager

2 months ago

Sydney, Australia Westpac Group Full time

Permanent / Full Time
- Hybrid work (2-3 days in the office)

**How will I help?**

We are seeking an experienced Business Operations Manager to join the Property Finance team, reporting directly to the National General Manager, Property Finance. This pivotal role is essential in driving risk and compliance initiatives, managing detailed reporting and expense analysis, handling HR-related inquiries, and maintaining seamless day-to-day operations across a broad array of responsibilities.

**Key Responsibilities**:

- Lead risk and compliance reporting activities, ensuring both accuracy and alignment with the organisation’s strategic goals..
- Conduct thorough analysis of metrics and expenses to provide actionable insights that support informed decision-making.
- Serve as the primary point of contact for HR inquiries, ensuring timely and effective resolution of team needs.
- Manage diverse ad hoc tasks to respond effectively to evolving business priorities.
- Partner closely with the National General Manager to enhance operational efficiency and continuously refine processes.
- Develop and lead the implementation of action plans to achieve key business goals in partnership with Business Operations and Operations Managers.
- Manage operating rhythms, disciplines, and communications that support business development, performance, customer advocacy, and engagement.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Highly driven and results-focused individual who can effectively manage various moving parts and contribute to a high-performance environment.
- Extensive experience in a similar operations or risk management role.
- Strong stakeholder management skills with the ability to build and influence relationships at senior levels.
- Flexible, agile, and highly adaptable to change, thriving in dynamic environments.
- Proven capability in managing complex, cross-functional tasks and delivering operational excellence.
- Proven change leadership, turning concepts into execution.
- Proficient in Office 365 (Word, PowerPoint, Excel, OneNote)
- Excellent communication and decision-making abilities.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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