Customer Service Representative e

5 months ago


Moorabbin, Australia PUMA Full time

**YOUR TALENT**:

- Experience in a retail or customer service role
- Basic knowledge of Windows OS and supporting software
- Zendesk or similar platform experience, preferred
- Excellent written and verbal communication skills
- Capacity to thrive under pressure in a fast paced environment
- Attention to detail and multi-tasking ability

**YOUR MISSION**:
We currently have opportunities for Casual Customer Service Representatives to join the team in Melbourne.

**Responsibilities**:

- Ensure customer satisfaction by offering appropriate and fast support
- Help customers making confident buying decisions, by providing knowledgeable answers to questions related to products, pricing & availability
- Organize and prioritize customer queries to ensure fast and efficient service
- Provide relevant activity reporting to Management
- Be the customer voice: Suggest ways to improve shopping experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.



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