Teamhead E-commerce

**YOUR TALENT**:

- Degree in business or IT related field
- Experience working with e-commerce systems such as Salesforce commerce cloud, Hybris, Magento or similar
- Hands on e-commerce experience, with demonstrated business success
- Experience in hiring, leading and developing high performing teams
- Fluency in E-commerce best practices and technical environment

**YOUR MISSION**:
We currently have an opportunity available for a Teamhead E-Commerce to join our PUMA team, based in our Moorabbin office. This role will be responsible for leading a team to drive Oceania E-Commerce sales and margins through merchandising, marketing, customer service and content initiatives according to PUMA’s brand strategy and key product stories.

**Responsibilities**:

- Actively contribute to further develop OCEANIA E-Commerce strategy, annual budget, and business KPIs focusing on goals for revenue, margin and inventory.
- Propose E-Commerce budget according to Global strategy and Regional Adjustments.
- Ensure that E-Commerce plans are aligned and follow with PUMA’s overall marketing strategies and brand priorities to achieve cross-channel marketing objectives.
- Manage complex payment and logistics processes and develop expertise regarding the connection between different payment types & delivery concepts, their impact on user experience as well as possibly affected risks.
- Work with the 3rd Party Payment and Logistics Providers to ensure superior operations and satisfying customer experience.
- Run regular risk management reports and develop measures to prohibit fraudulent orders and cash loss.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.