Customer Service Representative

2 weeks ago


Moorabbin, Australia eXenet Full time

About eXenet

eXenet is a modern self-storage facility in Moorabbin, offering secure and monitored 24/7 customer access.

We are seeking a mature and experienced Customer Service/Admin Assistant to work 0830-1700 Mon-Fri to assist in the daily running of our facility.

About the Role

The ideal candidate will have strong admin and computer skills, with experience in Microsoft Office Suite and Hubspot or other CRM software.

Responsibilities include handling telephone, email and walk-in enquiries, liaising with customers, signing up customers, entering information and taking payments.

About You

We are looking for a team-orientated individual with a strong sense of responsibility, excellent written and spoken English, and a genuine passion for high quality customer service.

Key skills and personal characteristics include common sense/resourcefulness, attention to detail, and good problem solving and conflict resolution skills.

Benefits

We offer a generous salary, pleasant working conditions, free onsite parking, and full training and support from a small and friendly team.

This is an excellent opportunity for a Southeast/Bayside resident to work close to home in a long-term secure role with a successful and growing business.



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