Customer Service

6 months ago

Melbourne, Australia Pace Appointments Full time

Pace Vic are proud to partner with a market-leading trading organisation who are enjoying a sustained period of growth. They are now on the hunt for an experienced Supply Chain Coordinator to join their tight-knit, committed team. This organisation is an highly reputable, expanding business who values professionalism, adaptability and holds workplace culture and adherence to company values as their top priorities.

**The Role**:
This role is responsible for the coordination of customer service activities, as well as managing inventory levels, coordinating imports, as well as overseeing domestic logistics. The role is a primary customer contact for operations and order execution matters.

**Key Responsibilities**:

- Manage inventory levels to ensure efficient supply chain operations and product availability.
- Coordinate the import of products from international markets, including preparing necessary documentation and liaising with customs brokers and freight forwarders.
- Ensure POD process is in line with company’s process and risk mitigation objectives.
- Coordinate warehouse dispatch activities to ensure high service level and company data accuracy.
- Receive, process, arrange and confirm domestic delivery orders as received from the Trading team.
- Liaising with logistics suppliers (warehouses, transport companies etc) to ensure pick-ups, deliveries and loading deadlines are met for all domestic deliveries.
- Assist management, traders and finance with enquiries on the status of any document, delivery, invoice or other matter relating to domestic and distribution business.
- Be the primary customer service point of contact for designated customers.

**About you**:

- Minimum 3 years in a supply chain, logistics or customer service role.
- Proven experience in inventory management and supply chain coordination, with a focus on imports.
- Strong understanding of import logistics, including customs regulations, documentation, and clearance procedures.
- Exceptional customer service skills, with the ability to build and maintain strong relationships with clients.
- Experience in dairy and/or meat industry is desirable but not essential.
- Proficient with MS office and intermediate excel skills.
- Meticulous attention to detail
- Can-do attitude with Strong organisational skills

  • Payroll and Customer Service Administrator

    4 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...

  • Customer Relations Representative

    2 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Key ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...

  • Customer Engagement Associate

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...

  • Customer Engagement Professional

    3 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

  • Customer Engagement Associate

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...

  • Customer Engagement Associate

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

  • Customer Engagement Associate

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

  • Customer Engagement Associate

    6 months ago

    Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...

  • Customer Experience Coordinator

    4 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

  • Customer Engagement Representative

    1 day ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.

  • Customer Experience Liaison

    1 week ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

  • Work Order Coordinator

    5 months ago

    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours...

  • Customer Engagement Associate

    6 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia West Wimmera Health Service Full time

    About the RoleWe are seeking a highly organised and customer-focused individual to provide exceptional reception and administrative support to our team.Main ResponsibilitiesProvide a professional and courteous service to all members of the public, both in person and over the phone.Perform a range of administrative tasks, including data entry, filing and mail...

  • Customer Experience Partner

    6 days ago

    Melbourne, Australia Commercial-RTA-Customer Experience Full time

    Real Estate software support for Real Estate Agency clients.  Inbound technical queries from onboarding support to ad-hoc requests. Hybrid working, sociable team and career development opportunities. Who We Are Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia East Wimmera Health Service Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at East Wimmera Health Service. As a Support Services Officer, you will be responsible for providing exceptional customer service and support to our patients and stakeholders.

  • Customer Service Coordinator

    6 days ago

    Melbourne, Victoria, Australia West Wimmera Health Service Full time

    About UsAt West Wimmera Health Service, we are committed to delivering high-quality healthcare services to our community.Job SummaryWe are seeking an experienced Receptionist to join our team on a part-time basis. As the first point of contact for all internal and external customers, you will be responsible for providing a courteous and efficient service.Key...

  • Appliance Service Professional

    4 days ago

    Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Customer-Focused Appliance Repair ExpertFisher & Paykel Customer Services Pty Ltd is a leading provider of premium appliance repair services. We are seeking a highly skilled and customer-focused Appliance Service Technician to join our team covering Eastern Suburbs of Melbourne and the Mornington Peninsula.As an industry leader in Health and Safety, we pride...

  • Customer Service

    5 months ago

    Melbourne, Australia HOBAN Recruitment Full time

    **Casual Customer Service Representative** Location: Various Locations Position Type: Casual **Salary**: $20+ per hour Are you an enthusiastic and customer-focused individual with a passion for providing exceptional service? If you enjoy working outdoors, interacting with people, and taking on a dynamic role, we have the perfect opportunity for you. **Key...

  • Customer Service

    6 months ago

    Melbourne, Australia Universal Business Team Full time

    **About the Company**: MPI Automotive is a well-respected name in the automotive industry, known for its exceptional products and services. MPI are a passionate team dedicated to offering outstanding products and services to their customers. And now, we're on the lookout for a friendly, enthusiastic, and customer-focused individual to join the team. **Role...