Work Order Coordinator

5 months ago


Melbourne, Australia Service Stream Full time

Description Summary

An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office

About the Role

Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours Location: Melbourne, VIC Reporting Line: Scheduling Manager
Key Responsibilities Triage Work Orders by identifying follow up tasks to ensure a successful site visit  Make phone calls to customers and building managers to arrange access for our meter technicians If required, obtain from field supervisors technical information about a Work Order to understand the triage action Accurate data entry in client's systems and Excel sheets Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer Undertake and complete any other duties as requested by Team Leader / Manager Strong focus on compliance and problem-solving Skills and Experience Minimum 12 months in a customer service, administrative or technical support role is essential Competencies in MS Office suite: Word, Excel, Outlook is essential Basic technical knowledge of electrical metering work is an advantage  Excellent organisational and administration skills  High level attention to detail

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