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Work Order Coordinator
2 days ago
Description Summary
An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office
About the Role
Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours Location: Melbourne, VIC Reporting Line: Scheduling ManagerKey Responsibilities Triage Work Orders by identifying follow up tasks to ensure a successful site visit Make phone calls to customers and building managers to arrange access for our meter technicians If required, obtain from field supervisors technical information about a Work Order to understand the triage action Accurate data entry in client's systems and Excel sheets Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer Undertake and complete any other duties as requested by Team Leader / Manager Strong focus on compliance and problem-solving Skills and Experience Minimum 12 months in a customer service, administrative or technical support role is essential Competencies in MS Office suite: Word, Excel, Outlook is essential Basic technical knowledge of electrical metering work is an advantage Excellent organisational and administration skills High level attention to detail
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