Customer Service

7 months ago


Melbourne, Australia Lotus People Full time

**$32.35ph + Super, 6 months, temp opportunity with high potential to go permanent - multiple roles**:

- **Incredible team culture, beautiful new offices - great location with the opportunity to have WFH flexibility**:

- **Customer service & administrative support, Global Fintech**

**THE COMPANY**
This international Fintech is one of the leaders in their field and Lotus People is excited to offer support by sourcing top talent for various administrative roles within their contact centre. Join an inclusive team, based in Melbourne CBD, enjoy an excellent culture, lots of support and beautiful new offices.

**THE ROLE**
This role is to start immediately and will run for 6 months with the potential to extend or go permanent. Join a tight-knit, mid-sized team where you'll work in an environment distinct from traditional call centres or contact centres. While the nature of the work you'll undertake bears similarities to such settings, it offers a different experience within this business.

**DUTIES**
- Identify missing information
- Manage outbound calls to customers to seek out missing data
- Data entry
- Manage some inbound calls as required
- Full-time hours between 8 am - 6 pm; shift work rostered a week in advanced
- Previous experience in a customer service or call centre role is desirable
- Ability to go permanent or extend past 6 months

In summary, you will have experience in a similar role, and enjoy working as part of a team and autonomously. You will build rapport easily and have a keen eye for detail, be proactive and enjoy the data entry process and be available to start immediately.

This company is known for its incredible culture, and for taking fantastic care of its employees and is a brilliant name to have on your resume

**Please note that for this role you will either have to do a valid police check or be prepared to undertake a police and background check**

***

**HOW TO APPLY



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