Customer Development Executive, Petbarn/gx

3 days ago

Sydney, Australia Hill's Pet Nutrition Full time

No Relocation Assistance Offered
145875 - Sydney, New South Wales, Australia

**About Hill’s**

We are **Hill’s** - an innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are part of **Colgate-Palmolive**, a leading global consumer products company with a portfolio in Oral Care, Personal Care, Home Care and Pet Nutrition.

At Hill's we have a purpose Every day around the world, we transform the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people.

Our strong culture of diversity, sustainability and inclusion is rooted in our core values of Caring, Global Collaboration and Continuous Improvement. Employees are rewarded by rich career development and experiences.

We pride ourselves on our work life balance, our focus on delivering high ethical standards and our dedication to developing our employees. With many local benefits such as Summer Hours, Live Better activities, Product Parcels and Health Checks

**Job Summary**:
This Customer Development Executive position is both a key contributor to the team and a developmental position with a view to progressing within our business. The role has the responsibility to support sales growth and provide analytical support across our customer base in the following accounts; Petbarn, Greencross Vet,Independent Pet channel and Just for Pets.

The role provides support to the Customer Development Manager including category review analysis, monthly health checks, ROI analyses, campaigns implementation requirements, field team execution and priorities.

There is a level of administration work with promotional management including promotional submissions, new product submissions, invoicing, ATLAS forecasting, ecommerce compliance,rebate calculations and support for both internal and external presentations.

**Main Responsibilities**:
**Customer Engagement**
- Submitting promotional deal sheets with selected Pet Independent accounts

Accounts category review analysis, monthly health checks Input at key meetings
- Enhancing customer relationships & negotiation
- Writing and circulating contact reports
- Volume and activity planning
- Communication of Out Of Stock and transitional sku’s
- Tracking A&P and GTN spend in line with budget, contracts
- Processing loyalty claims and invoices monthly
- Collating competitive intelligence insights to assist sales analysis

**Business Development**
- Promotional planning & submissions, ATLAS forecasting and NPD/line transitions submissions
- Managing the ROI margin calculator to ensure correct funding levels
- Key analytical interpretation and highlighting opportunities
- Responsive action to make changes driven from Commercial decisions
- Communicating key account activity including pricing and competitor activity
- Preparation and communication of Campaigns - e.g. Dental, Weight, Puppy & Kitten
- Managing online content standards via Ass. Category Managers

**Analytics and Insights sharing**
- Analyse and interpret customer data to improve ROI and promotional activity
- Identify and understand key market challenges/opportunities, as well as establish a robust understanding of the competitive landscape
- Utilise tools such as Tableau to gather and analyse data and opportunities.

**Meetings / Presentations**
- Preparing and participating in account meetings
- Prepare and present at Field Meetings
- Present at internal forecasting collaboration meetings

**Required Qualifications**:

- Bachelor's degree qualification
- 2+ years of sales experience
- Experience collaborating with diverse teams
- Intermediate G-Suite Skills - Sheets, Docs, Slides & Data Studio

**Preferred Requirements**:

- Strong analytical skill set
- Vet and Pet industry background highly regarded
- Ability to work in a team environment, collaborating with others to meet customer needs

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Work that matters, fueled by passion for pets At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

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