Advisor, Governance

1 month ago


Sydney, Australia NSW Department of Customer Service Full time

**Advisor, Governance & Executive Support**

***Fair Trading NSW - Strategy and Performance

**Clerk**:Grade 7/8

**Location**: Sydney / hybrid opportunity. Travel to Parramatta and Gosford occasionally as required.

**Term**: Full time temporary opportunity for 9 months with possibility of an extension.

We’re seeking a motivated and passionate team player to join the NSW Fair Trading Office of the Deputy Secretary (ODS).

No two days are the same here in the ODS - it’s a dynamic, interesting office that works closely with our teams across NSW Fair Trading and Regulatory Services, stakeholders from the Department of Customer Service, and externally.

You’ll work closely with the Senior Advisor - Executive Support to build programs and deliver projects for the benefit of the whole division, while having the opportunity to manage your own workload as a trusted and capable team member.

This role would suit someone with a background in engagement, communications, executive support, program delivery, or similar. It’s a temporary, short-term opportunity for 12 months with the possibility of extension. If you’re a high achiever who’s looking for a new challenge, we’d love to hear from you

**About the Office of the Deputy Secretary**

Sitting within NSW Fair Trading’s Strategy & Performance directorate, ODS is a small, dedicated team who provide high quality and professional executive support to the NSW Fair Trading & Regulatory Services Deputy Secretary and Commissioner for Fair Trading. We undertake a range of activities including:
Preparing internal communications and events for the division

Coordinating activities and programs across the division, and
- Delivering projects to improve internal running of the division.

Alongside ODS, the Strategy & Performance team oversee Ministerial & Parliamentary Services, Governance & Business Resilience, Privacy & Right to Information, and Strategy and Insights on behalf of NSW Fair Trading.

You will be joining a friendly, fast-paced, dedicated and motivated team, with a broad, interesting remit.

**Your responsibilities will include**
- ** **Managing, preparing, reviewing and sharing complex communications for the benefit of the Deputy Secretary and the division. This includes supporting internal communications and events (like divisional Town Halls) and internal and external engagements.
- Engaging with stakeholders from across the division to organise and manage shared projects and initiatives.
- Working closely with business partners from DCS teams including Finance, Procurement, ICT, Brand, Digital and Communications, and People and Culture to support the review and implementation of their work within our division.
- Undertaking a range of high-quality project management activities, including project planning, developing and managing project documentation, monitoring and reporting on progress of projects; identifying issues and proposing possible solutions; and project delivery.
- Analysing, preparing and presenting information to support meetings, presentations, speeches and interactions with key internal and external stakeholders
- Managing and maintaining communication channels efficiently and effectively, and direct enquiries as appropriate to facilitate the effective management of the Deputy Secretary’s office and ensure the security and confidentiality of documentation and information to expected standards.
- Contribute to the development of, and monitor, implement and evaluate administrative practices, systems and procedures to optimise efficiency and support the achievement of quality outcomes.

**To be successful in this role you will demonstrate**:

- ** **An ability to manage competing priorities.
A can-do attitude, with a willingness to pivot to the needs of the Deputy Secretary and division.
- Strong written and verbal communication skills.
Strong critical thinking techniques.Interpersonal skills and the ability to build strong stakeholder relationships.Ability to work collaboratively.
- Ability to maintain confidentially and act with discretion.

**What we need from you**

***To start your journey towards becoming our Advisor, Governance and Executive Support, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation

**Closing Date: Thursday, 21 November 2024 by 10:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to


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