Manager - Dispute Resolution

4 months ago

Brisbane, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
**The Position**

We’re currently searching for a Manager - Dispute Resolution to join the team on a permanent full-time basis with a hybrid approach including WFH and in the office either based in Brisbane or Sydney.

**Responsibilities**:
As a
** Manager - Dispute Resolution **your responsibilities will include but won't be limited to:

- Strong end-to-end claims experience with technical claims knowledge, and Disputes (essential)
- A desire to make a difference within the Accident & Health Portfolio
- Resolving Complaints and Disputes in a fair and transparent manner
- Negotiating with third party insurance companies and third parties
- Managing your own portfolio of claims
- Reviewing liability in the event of a dispute
- Reviewing and preparing documentation
- The desire to learn and progress within this collaborative and talented team.
- Strong time management and organisational skills

Qualifications:
**About you, what is GB looking for?**
- You will have previous experience in Disputes (ideally knowledge from Claims or within industry)
- Proficient Microsoft Office and strong attention to detail
- Excellent customer service skills
- Exceptional communication and interpersonal skills
- Solid organisational and time management skills
- Experience in client service role
- Industry Related Qualifications will be held in high esteem (i.e. Law Degree)

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, bit on a day to day you’ll experience the following**:

- **Excellent Working Environment - friendly, flexible and supportive working **environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Staff referral incentive

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**If this sounds interesting to you - we want to connect**

Looking to be engaged with a positive culture and driven team? If this sound like your future career then we would love to hear from you today

***

**To be considered for this opportunity, you must have rights to live and work in Australia when applyin**
**g.**

**Agency applicants will not be considered for this role.

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