Call Centre Officer

4 weeks ago

Sydney, Australia PERSOLKELLY Full time

Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has excellent communication skills and have no issues following a script for the calls.

**Call Centre Officers**
- Join a nationally recognised events organiser and marketing company
- 1-month project (11/9 start date)
- $35ph + super
- North Sydney CBD location.

**ABOUT THE ROLE**

Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project.

You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has excellent communication skills and have no issues following a script for the calls.

**KEY DUTIES**:

- Managing a high-volume of outbound calls to various stakeholders.
- Investigating and providing a solution to various queries regarding issues raised internally or externally.
- Fostering a positive relationship in all customer interactions.
- Ad-hoc admin work such as creating PowerPoints or inputting data into system.

**REQUIREMENTS AND IDEAL PROFILE**:

- Previous contact center or similar experience is desired.
- Attention to detail and time management skills.
- Excellent communication and customer service skills.

**HOW TO APPLY**

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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