Call Centre Agent
5 months ago
12 month FTC
- $75k including Super
- Monday to Friday
Our client is a small NFP Super Fund that has been serving its industry-based members for over 30 years. This Sydney-based fund is seeking to recruit an experienced call centre agent to join their team.
- Working within a small contact centre
- 12 month fixed term contract
- Based in Chullora office (No WFH)
- Free parking onsite.
- Monday to Friday, 8:30am to 5pm
- 2 weeks off at Christmas
**About the role**:
- Receive inbound calls and actively communicating with customers to identify and understand their enquiry and resolve in timely manner
- Performing outbound calls to existing members
- Providing excellent customer service to members
**Experience & skills**:
- Previous experience working with superannuation funds is essential
- Strong customer service experience
- Someone with a great attitude and strong work ethic
- Excellent communication skills and phone manner
- Attention to detail
- Reliable and punctual
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