Call Centre Officer

4 weeks ago

Sydney, Australia PERSOLKELLY Full time

PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their 24/hour team based within Sydney's Eastern suburbs. Your role will be to provide an exceptional customer service experience.

**PERSOLKELLY** brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

**ABOUT THE ROLE**

PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their 24/hour team based within Sydney's Eastern suburbs. Your role will be to provide an exceptional customer service experience.

This is a high volume and fast paced role in which you are required to provide accurate connections to Police, Fire and Ambulance dispatchers across the country at the request of the customer. You will be required to follow strict protocols and procedure to ensure every call is taken quickly, efficiently, and correctly. Calls are KPI measured and high-quality service must be provided on every call.

We are looking to hire multiple Team members who are available to do rostered afternoon shifts as well as night shifts. These roles will start within the next (4) weeks. All shifts are 8h with 30 min lunch break.

**WHAT YOU WILL DO**
- Answering calls from all over Australia
- Efficiently connecting all emergency calls to Police, Fire or Ambulance dispatchers
- Provide consistent and high-quality service
- Ensuring customers are treated with an empathetic approach

**WHAT YOU NEED TO HAVE**
- Previous customer service experience ideally within a contact centre or face to face environment.
- Strong problem-solving skills
- A positive and resilient outlook
- Excellent verbal and written communication skills
- A stable working history
- A "Can Do" attitude

**HOW TO APPLY**

Johnnathan Samaniego 02 8842 2075

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

  • Call Centre Officer

    4 weeks ago

    Sydney, Australia PERSOLKELLY Full time

    Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has...

  • Call Centre Officer

    1 week ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has...

  • Call Centre Officer

    1 week ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their 24/hour team based within Sydney's Eastern suburbs. Your role will be to provide an exceptional customer service experience.PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over...

  • Call Centre Officers

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $33 - $40.40 per hour + Super, depending on experience | 35 hours per week NSW State Government | Hybrid Sydney CBD + WFH ASAP Start | Estimated 9month assignment, potential to extend- $33 - $40.40 per hour + Super, depending on experience | 35 hours per week:- NSW State Government | Hybrid Sydney CBD + WFH:ASAP Start | Estimated 9-month assignment,...

  • Call Centre Officers

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $33 - $40.40 per hour + Super, depending on experience | 35 hours per week NSW State Government | Hybrid Sydney CBD + WFH ASAP Start | Estimated 9month assignment, potential to extend- $33 - $40.40 per hour + Super, depending on experience | 35 hours per week:- NSW State Government | Hybrid Sydney CBD + WFH:ASAP Start | Estimated 9-month assignment,...

  • Call Centre

    2 weeks ago

    Sydney, New South Wales, Australia Norwest Recruitment Full time

    Call Centre Officer - Large Global Company**- $33 p/hour + S 6 Month Temporary Assignment Liverpool Area Immediate StartOur client in the Liverpool area is seeking an experienced Spare Parts Officer to join their team for a 6 month assignment.You will be available to commence immediately and see out the 6 month opportunity.Main responsibilities include;...

  • Call Centre Operator

    3 weeks ago

    Sydney, Australia Charterhouse Full time

    **Call Centre Operator** - **Pay rate: $37 per hour + super**: - **Start date: Immediate**: - **End date: 31/06/2023**: - **Location: 100% Remote working**: - **WHV and Student Visas welcome to apply** We are urgently looking for strong communicators who can work a 24/7 roster. Shift times could be : 5pm - 4am, 10pm - 9am, 6am - 4pm. **The role**: -...

  • Call Centre Officer

    4 weeks ago

    Sydney, Australia Employ Full time

    Temp to perm position with full-time hours - Inbound Banking Customer Service role - Starting late August This role is with a national provider of home loans who are seeking a number of customer service operators to join their expanding team. This position involves dealing with inbound calls only - **No sales! **You will be answering home loan inquiries,...

  • Call Centre Officer

    2 days ago

    Sydney, Australia Employ Full time

    Temp to perm position with full-time hours - Inbound Banking Customer Service role - Starting late August This role is with a national provider of home loans who are seeking a number of customer service operators to join their expanding team. This position involves dealing with inbound calls only - **No sales! **You will be answering home loan inquiries,...

  • Call Centre

    1 month ago

    Sydney, Australia KPR Solutions Full time

    Various Sydney NSW locations - Multiple positions available Temp and Perm - Competitive Hourly Rates We are currently seeking enthusiastic and driven Call Centre Operators. Whether you're looking for a temporary or permanent position, we have great opportunities available for you. **About you**: - Ability to handle relevant administrative tasks...

  • Call Centre Operator

    2 weeks ago

    Sydney, Australia SB Recruitment Full time

    **Salary**: - $34.00 - $38.00 Hour plus Super - **Contract Type**: - Temporary - **Location**: - Sydney - NSW - **Industry**: - Call Centre & Customer Service - **Contact Name**: - Kymberlea Pellizzon - **Contact Phone**: - 02 9002 5000 - **Date Published**: - 22-Mar-2024 - **The Company..** Our client is a well-known organization who are responsible...

  • Call Centre Agent

    4 weeks ago

    Sydney, Australia Employ Full time

    12 month FTC - $75k including Super - Monday to Friday Our client is a small NFP Super Fund that has been serving its industry-based members for over 30 years. This Sydney-based fund is seeking to recruit an experienced call centre agent to join their team. - Working within a small contact centre - 12 month fixed term contract - Based in Chullora office (No...

  • Call Centre Agent

    4 weeks ago

    Sydney, Australia Lotus People Full time

    Start immediately! Exciting 3 month temporary position with potential to extend - Provide valuable support to customers in this fast paced, call centre role! - Sydney CBD offices, with opportunity to work from home 3 days a week! - $35- $37 per hour + super depending on experience, full time hours **ABOUT THE COMPANY** Lotus People are delighted to be...

  • Call Centre Operator

    1 week ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Call Centre Operator- Pay rate: $37 per hour + super:- Start date: Immediate:- End date: 31/06/2023:- Location: 100% Remote working:- WHV and Student Visas welcome to applyWe are urgently looking for strong communicators who can work a 24/7 roster.Shift times could be :5pm 4am, 10pm 9am, 6am 4pm.The role: Receive inbound calls and note details of the call...

  • Call Centre

    1 week ago

    Sydney, New South Wales, Australia KPR Solutions Full time

    Various Sydney NSW locations Multiple positions available Temp and Perm Competitive Hourly RatesWe are currently seeking enthusiastic and driven Call Centre Operators. Whether you're looking for a temporary or permanent position, we have great opportunities available for you.About you: Ability to handle relevant administrative tasks efficiently....

  • Call Centre Operator

    2 months ago

    Sydney, Australia Charterhouse Full time

    **2 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 14/04/2023 - 14/07/2023**: - **Location: Parramatta** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer data and information with...

  • Call Centre Operator

    3 weeks ago

    Sydney, Australia Charterhouse Full time

    **3 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 12/05/2023 - 12/08/2023**: - **Location: Parramatta** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer data and information with...

  • Call Centre Agent

    1 week ago

    Sydney, New South Wales, Australia Employ Full time

    12 month FTC- $75k including Super Monday to FridayOur client is a small NFP Super Fund that has been serving its industry-based members for over 30 years. This Sydney-based fund is seeking to recruit an experienced call centre agent to join their team. Working within a small contact centre 12 month fixed term contract Based in Chullora office (No WFH) Free...

  • Call Centre Officer L1

    1 week ago

    Sydney, New South Wales, Australia Programmed Full time

    PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across...

  • Customer Service

    2 weeks ago

    Sydney, Australia Public Sector People Full time

    3 month temporary contract with view to go permanent - $36.18 ph + Super - Join a busy local government organisation to be part of their call centre team! Public Sector People are partnering with a well-known local government organisation to recruit for 3x customer service officers in their call centre. About the role: - 3 month temporary contract with...