Call Centre Agent

1 week ago


Sydney, New South Wales, Australia Employ Full time
12 month FTC
- $75k including Super

  • Monday to Friday
Our client is a small NFP Super Fund that has been serving its industry-based members for over 30 years. This Sydney-based fund is seeking to recruit an experienced call centre agent to join their team.

  • Working within a small contact centre
  • 12 month fixed term contract
  • Based in Chullora office (No WFH)
  • Free parking onsite.
  • Monday to Friday
, 8:30am to 5pm

  • 2 weeks off at Christmas

About the role:

  • Receive inbound calls and actively communicating with customers to identify and understand their enquiry and resolve in timely manner
  • Performing outbound calls to existing members
  • Providing excellent customer service to members

Experience & skills:

  • Previous experience working with superannuation funds is essential
  • Strong customer service experience
  • Someone with a great attitude and strong work ethic
  • Excellent communication skills and phone manner
  • Attention to detail
  • Reliable and punctual

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