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Service Coordinator
2 weeks ago
Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne and the Bass Coast Region.
We have a **traineeship opportunity** available for a **Service Coordinator **role, working as part of the Clinical team to assist in coordinating services for our Home Care Package consumers. You will gain on-the-job training while studying for a Diploma in Community Services (Case Management).
You will be based at our office in Mount Waverley, Victoria.
This is a full-time position, Monday to Friday.
- **Availability to speak Khmer is desirable.**_
**Role**:
Working under the direction of Case Managers, you will be responsible for providing consumer-centred care coordination to consumers through the following:
- Organise internal and external (through contractors) support services
- Regular contact with consumers and representatives
- Undertake safety assessments
- Respond to complex/challenging situations and feedback
- Undertake administrative support including documentation, filing, data entry
**Requirements**:
- Commitment to a course in Community Services (Case Management)
- Genuine passion to help people
- Excellent written and verbal communication skills
- Outstanding time management and organisational skills
- Be able to prioritise and work through multiple tasks
- Great problem-solving skills
- Good computer skills
- Ability to speak Khmer is an advantage
- Victorian Drivers Licence and reliable vehicle with insurance
- Police Check (within 3 months) or NDIS Workers Screening Check
- First Aid Certificate (within 3 years)
- CPR Certificate (within 1 year)
- Full vaccination for COVID-19
**Benefits**:
- Career progression to a Case Manager
- Opportunity to study and work at the same time
- On-the-job training
- Continual support and professional development
- Rewarding role in supporting your community
- Opportunity to grow with the company
- Friendly and supportive organisational culture
**Salary**: From $50,000.00 per year
**Benefits**:
- Referral program
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mount Waverley, VIC 3149: Reliably commute or planning to relocate before starting work (required)
Licence/Certification:
- Full Driver Licence (preferred)
Work Location: In person
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