Ast - Operations Executive (12 Month Parental Leave

4 months ago

Melbourne, Australia Device Technologies Australia Full time

**About Us**:
Advanced Skin Technology (AST) was established in 1994 with a mission to redefine the skincare industry through exceptional service, high-quality product offerings, and a steadfast commitment to doing business with an inclusive & supportive mindset. We have grown into a powerhouse that manages not only our flagship Australian brand, Aspect Skincare, but also an impressive portfolio of leading international brands such as Cosmedix, Skin Pen, SkinBetter Science, PCA Skin, DermaFrac, and Societe.

We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business. All qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us who we are.

**About the role**:
We are looking to hire a versatile and motivated full time **Operations Executive** based on a 12-month Parental Leave Contract to support in day-to-day administrative tasks for the general office, departments and executive team.
- Support AST’s administrative/reception team functions, ensuring processes and standards are met, reports generated, and tasks completed in a timely manner.
- Provide cover for AST Reception during the work week and/or when leave is required.
- Support the repair, service, maintenance, security, and general upkeep of the Mulgrave site.
- Support office procedures and systems within AST, including AST Academy, End of Year Closure and Opening, Price Increases.
- Coordinate with the Operations Manager and line managers at AST to ensure effective completion of processes related to onboarding, parental leave and offboarding.
- Support the CI program and manage reporting on project statuses and provide regular minutes from meetings.
- Manager AST order forms to align with pricing updates, new and discontinued products, new brands and different target markets.
- Support AST Customer Service team functions, ensuring processes and standards are met when required.
- Assist departments for various internal AST events, both onsite and offsite.
- Projects and tasks as required by the senior management team (department heads or higher).

**Reasons why Advanced Skin Technology is the right workplace for you**:

- Quarterly product allowance at wholesale price to be utilized across our brand portfolio.
- Access to an inclusive Parental Leave program and additional leave entitlements such as ‘Rest, Energize and Connect’ Days, Purchased Leave & Birthday Leave.
- A quiet room at Head Office supporting the following needs: Mental Health, First Aid, Prayer/Religion and Parenting/Nursing.
- An internal AST Values in Action award and recognition program where you can nominate your colleagues for demonstrating our core values.
- A hybrid working model that promotes a work life balance.
- Free onsite parking when you come to the office.

**The Successful Applicant**:
Are you an imaginative, focused, team player that relishes the opportunity to help deliver outstanding service, ideas and results.
- Strong commitment to deliver good customer service.
- Excellent computer skills, especially in Microsoft Excel, Word and Outlook.
- Excellent organizational skills.
- Ability to work well independently and as part of a team.
- Experience in SAP and/or Microsoft Teams software.
- Experience in Reception and/or Customer Service settings.

**About Us**:
At AST, we are dedicated to raising the bar in the skincare industry by providing innovative skincare solutions, maintaining ethical practices, and demonstrating unwavering integrity. Each brand in our portfolio has the potential to make a lasting impact on clinics, consumers, and the industry. We love that our products can change people’s lives.

**_ Note:_**_ It is a mandatory requirement for certain roles within our organisation that the successful applicant be required to present certifications and/or vaccination status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process to qualify fit for role and prior to any offer._

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