Operations Executive

3 weeks ago

Darlinghurst, Australia Cartology Full time

**About us**:
Cartology is the Woolworths Groups new stand-alone media business. The Cartology business was established with the aim of driving sales in-store, digitally and across other media properties, whilst making it easier for suppliers to utilise our full range of media assets to deliver relevant messages to both new and existing customers.

We operate in a fast paced, nimble environment with professionals who work collaboratively to achieve market leading outcomes. Our point of difference is that we are part of Australia’s largest retailer allowing us to provide unparalleled career opportunities.

**The role**:
The Operations Executive is a pivotal role working within multiple facets of the campaign operations process. Partnering with key stakeholders, including their designated sales team and relevant clients and agencies.

The role is responsible for ensuring excellence in client experience by having a client centric focus and acting as one touch point providing support pre, during and post campaigns for clients and agencies. This is facilitated through seamless campaign management from inception, bookings, through to production, implementation and post campaign service.

Cartology has a broad range of media channels which would be covered in this role, including Point of sale, TV, Radio, Out of Home, Press, Fresh magazine, In-Store Radio, Digital screens and Online. Other responsibilities of the role include:

- End to end campaign management for all client and agency campaigns for their designated sales team
- Management of the inventory and availability for sale
- Bookings process management including creation, approval & processing
- Internal partner approvals of campaigns inline with required timeframes
- Responsible for production workflow management and reporting on statuses and SLA’s
- Building relationships and partnering with internal stakeholders to drive Cartology’s business requirements
- Reporting on campaign workflows and capacity including adherence to required timeframes

**About you**:
To be a successful Operations Executive, you must have the ability to prioritise workload, react to change and make key process decisions under pressure. Have a client centric approach and great communication style for both internal partners and external clients and agencies. Ensure adherence and reporting to strict deadlines across campaigns for all of our media channels. Organisational skills and a methodical approach to working are critical. You must have the ability to overcome challenges and be solution focused to provide mutually beneficial outcomes for both Cartology and our clients and agencies.

In addition:

- Previous experience in a Media Operations role
- Shopper, Customer, Trade Marketing or Agency experience within the FMCG environment desirable
- Understanding of the shopper path to purchase and media that impacts decisions
- Knowledge of Excel, Word & Powerpoint is essential
- Knowledge of the media landscape and channels
- Business degree/qualification desirable

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You

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