People & Culture Operations Manager

6 months ago

North Sydney, Australia FCB Full time

**The perks**
- Rewarding & fast-paced role for a lover of all-things HR operations
- Inspiring, supportive & collaborative Executive team...who will become your mates
- Become a key player in our rapidly growing organisation
- Flexibility and the work-life balance is BIG to us
- Regular social, wellbeing & culture initiatives & activities

**Who is Citation Group?**
For over 30 years, Citation Group has been working with Aussie and Kiwi businesses, helping them to achieve their workplace compliance objectives for a better tomorrow. From designing and implementing enterprise agreements and certifying ISO management systems to providing outsourced HR solutions and navigating knotty employment-related claims, think of us as a ‘Business Pit Crew’ - a team of experts always at the ready and dedicated to getting our clients’ business where it needs to be.

We provide our employees with an enviable work environment and culture, offering progression and learning opportunities, which has resulted in being recognised as an **Employer of Choice** for seven (7) consecutive years. Our working environment is fast-paced and focused with multiple teams and business units interacting and engaging collaboratively, from our offices and remote locations.

**What the opportunity offers**
This role will see you reporting to our Managing Director (whilst our Head of People & Culture is on maternity leave for the next few months) and is a hands-on, people focussed, operational based role requiring strong collaboration, operational excellence and focus on delivering. You will manage the operational responsibilities of the People & Culture function as it applies to our employees across Australia, New Zealand and offshore.

Working closely with key members of the broader business including our Happiness Conductor and Head of Operations, you will interact with Executive leaders of the business, including leaders from our parent company in the UK (Citation) and confidently represent the P&C function to internal and external stakeholders.

Your responsibilities will include:

- Initially managing the People & Culture team of 3 (whilst Head of P&C is on maternity leave)
- Managing the end to end operational functions within the People & Culture function to ensure initiatives are delivered and documented effectively
- Working closely with the Head of P&C and P&C Coordinator to deliver a seamless employee experience from start to finish
- Continually looking for ways to streamline and automate processes
- Preparation of reports, including but not limited to, data required for our UK parent company and Executive team
- Developing and updating company policies and driving engagement

In conjunction with the P&C Coordinator:

- Assisting with delivery and improvement of our onboarding process
- Managing and documenting succession planning including supporting mentors and managers in the process
- Assisting with the implementation and reporting that comes from performance reviews
- Liaison with Finance for all HR related payroll queries
- Monitoring and maintaining WHS policies and procedures
- Monitoring and maintaining compliance around work rights of all employees.
- Assisting with people related processes around any potential future company acquisitions
- Reporting on all people metrics to the Citation CPO on a regular basis, as well as working closely on various initiatives/projects from time to time
- Supporting a framework for professional development

Our selection process is as much about your cultural fit to the business as it is about the alignment of skills and experience. We are looking for a People & Culture professional with relevant Tertiary qualifications and demonstrated experience as a Generalist who has proven experience with all aspects of Operations in the employee lifecycle. Your industry background should be varied but understanding we are a professional services organisation transforming into an agile workplace compliance solutions provider.

As a People & Culture professional, your strong organisational, verbal and conciliation skills and adherence to confidentiality will be a given. You will be required to think creatively about various projects and have a ‘continuous improvement’ mindset.

**What’s it like working for us**
We believe in empowering our employees to thrive both personally and professionally. When you join our team, you'll experience a workplace that values you as an individual and invests in your future, including annual reviews, coaching and mentoring opportunities, career pathways, progression and opportunities. We also offer all the types of leave including birthday, paid parental, and community volunteering. We’re a company that benefits from a dedicated Social Committee so there are plenty of events and activities to participate in all year round

**How to apply

  • Marketing Manager, Amp Bank

    6 months ago

    Sydney, Australia AMP Full time

    Marketing Manager, AMP Bank If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Customer Success Manager, Commercial

    4 weeks ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Customer Success Manager, Commercial

    7 days ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Enterprise Account Manager

    7 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Lead Product Marketing Manager

    4 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Customer Success Coach, Mid Market

    6 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Senior People Analyst

    2 months ago

    Sydney, New South Wales, Australia Culture Amp Full time

    About the RoleWe are seeking a highly skilled Senior People Analyst to join our team at Culture Amp. As a key member of our organization, you will be responsible for analyzing and interpreting data to inform business decisions and drive growth.Key Responsibilities:Design and implement surveys to collect data on employee engagement and performanceAnalyze data...

  • Revenue Enablement Lead

    2 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Senior Customer Success Director

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    This is a challenging opportunity to work with a leading company in Australia as a Senior Customer Success Manager. Culture Amp is a fast-growing organization that continues to expand rapidly. Joining the team now provides a chance to be part of its growth and development.As a Senior Customer Success Manager at Culture Amp, you will be responsible for...

  • Enterprise Business Growth Strategist

    1 month ago

    Sydney, New South Wales, Australia Culture Amp Full time

    About Culture AmpCulture Amp is a leading company in the AU, committed to fostering a work environment that truly cares for and develops its people, creating lasting positive impact.

  • Finance Business Partner

    7 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Team Manager

    6 months ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Chief Cloud Security Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Secure the Future of Culture AmpWe are seeking a highly skilled Chief Cloud Security Strategist to join our team at Culture Amp. In this role, you will play a key part in developing and implementing our cloud security strategy, ensuring the secure and efficient operation of our platforms.

  • Enterprise Customer Success Manager, High-Performance Teams

    1 month ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Transform Employee ExperienceCulture Amp is the leading employee experience platform empowering organizations to drive performance management, develop high-performing teams, and create a better world of work. With a comprehensive employee dataset and people science, we enable companies like Canva, Asana, and Nasdaq to revolutionize employee engagement.Your...

  • Marketing Manager, Amp Bank

    6 months ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Strategic Enterprise Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    About the CompanyCulture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work.We empower companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams.Job Title: Strategic...

  • Customer Success Leader, Mid-Market Engagement

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    About Culture AmpCulture Amp is a leading employee experience platform that empowers companies to transform employee engagement, drive performance management, and develop high-performing teams.

  • Data Analyst

    7 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Commercial Growth Strategist

    1 week ago

    Sydney, New South Wales, Australia Culture Amp Full time

    About the RoleThis is a unique opportunity to make a significant impact on Commercial growth at Culture Amp, a leading company in Australia. You will work collaboratively with an amazing team that is continuing to grow rapidly.**Job Description:**Partner with Mid-Market customers (200-1000 employees) to advance their employee feedback and performance...

  • Senior Design System Lead

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Company Overview:Culture Amp is a leading company in AU, renowned for its innovative approach to design systems. As a Staff Engineer at Culture Amp, you will be part of a talented team that empowers product teams to create user experiences that are cohesive, intuitive, accessible, and delightful.We value diversity, equity, and inclusion, with Employee...