Enterprise Account Manager

5 months ago

Sydney, Australia Culture Amp Full time

**Join us on our mission to make a better world of work.**

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading capital venture funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

**How you can help make a better world of work**

Here at Culture Amp we have an exciting opportunity for an Enterprise Account Manager to come and join our talented and inclusive sales practice.

We find ourselves in a pretty unique position where we are now doubling down our efforts in attracting more of our customers towards our performance tool so that they can start to “connect the dots” between their Engagement and Performance data. We are also heavily invested by some of the largest firms in the world. This investment means that more work is going into future products that could be used to expand customer usage.

If you’re a salesperson who is deeply curious and incredibly passionate about people and culture and wants to work in a business that will allow you to try new things, drive behavioural change and impact positive return on investment, come and join us as we take the next step in fuelling our rocket ship and changing the world of work.

Working within our high performing, APAC Account Management team, you will have the autonomy to try new things, work on projects and play a significant part in driving the adoption of new products to our current customer base.

As part of this team of amazing humans,
- You will_
- Own an expansion quota for our current customer base targeted at the Enterprise level
- Be able to confidently present our full product suite to existing customers to own up-sell and cross-sell of the Culture Amp platform
- Identify opportunities to expand revenue from current customers through understanding long-term strategic Business and People goals
- Work closely with Customer Success to lead on touch points with Customers during the subscription year
- Work with core renewal team to handle more complicated renewal processes
- Identify opportunities to expand current relationships to parent or subsidiary organizations
- Contribute to the Account Manager Playbook to iterate and create the process for account growth
- You have_
- Proven track record of achieving sales goals within an existing or new business customer base at the Mid-Market and/or Enterprise level - this is a hunting role
- Experience working effectively with cross-functional teams and all levels of management (internally and externally)
- Experience forecasting and managing a healthy pipeline of complex opportunities
- Strong presentation and communication skills
- A focus on building strategic relationships with customers
- Bonus points: Hands-on experience selling either a performance software or HRIS tool to a variety of organisations
- After 3 months, you will _
- Be able to confidently present our full product suite to existing customers to own upsell and cross-sell
- Partner with the Customer Success team on the Customer Journey from the time a client commits to work with us to renewal
- Articulate and update clients on product offerings
- Develop a pipeline of opportunities in your assigned Book of Business

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

- Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
- Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
- Extended year-end breaks: An extended refresh period at the end of year
- Excellent parental leave and i

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