Customer Support Representative
7 months ago
An exciting opportunity has become available to join our awesome client-interfacing team based in our Brisbane office at Eight Mile Plains. We are looking for a proactive and passionate customer service SUPERSTAR, with a technology background or aptitude.
In this role you will join our solutions-focussed Customer Support Team who provide support for our suite of products, and manage client issues through to resolution.
A positive disposition and demonstrated resilience are a must, as we work in an ever changing, fast-paced environment.
This is a **Brisbane-based role**. To be considered, you **must** be eligible to work legally in Australia on a full-time basis.
**First Things First, What We Can Offer You?**
- Delicious daily, free, chef prepared lunch on site
- Fully equipped, free on-site gym
- Hybrid work arrangements
- Second-to-none onboarding and product training
- Ground-breaking parental leave entitlements
- Fun team camaraderie and events
- Opportunities for growth and development
- Plus a range of other AMAZING benefits & perks
**Who Are We?**
- Simpro is a global leading Software-as-a-Service (SaaS) field service management solution for service, maintenance and project contractors. Simpro was founded in 2002 in Brisbane, Australia with operations in Australia, New Zealand, the United Kingdom and the United States. Simpro empowers our trade service customers to connect the office to the field, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting._
**What You'll Do**
- Take ownership of problems and be dedicated to providing solutions for our clients
- Provide input into the ongoing maintenance of our on-line support system and into the enhancement of our client support procedures
- Use our Salesforce systems for logging calls, tickets, chats and to manage escalations
- Report on client support issues and opportunities and assist in enhancing our training programs
- Contribute, question and share knowledge with internal teams for product improvement.
**What You’ll Bring**
- Demonstrated problem solving skills
- A high level of interpersonal abilities (we would like to hear more about these)
- An ability to work collaboratively, with a positive attitude
- Very strong attention to detail
- Willingness to get in and get the job done
- Prior experience with the suite of Simpro products would be beneficial, but not essential.
**Bonus Skills**
- **_ Spanish speakers_** are encouraged to apply
**Core Values Required of all Simpro Employees**
We are seeking someone with the right determination, attitude and Simpro compatibility. Our culture and core values are very important to us:
- ** We Are One Team**:
- ** We Own It**:
- ** We Innovate**:
- ** We Understand**:
- ** We Care**:
- ** We Have Fun**
v3LBTzVRxz
-
Customer Support Representative
4 months ago
Eight Mile Plains, Australia Simpro Full timeFirst Things First - What We Can Offer You - Ground-breaking parental leave program - Up to 4 weeks' annual "Work from Anywhere" benefit - Second-to-none product training - Opportunities for growth, development and career progression - Fun team camaraderie and events - Paid volunteer leave days - Public holiday exchange - And a range of other fantastic...
-
Customer Support Representative
7 months ago
Eight Mile Plains, Australia Cook Group Full timeOverview: Full Time, 6-month Fixed Term opportunity Values focused culture that encourages accountability, autonomy and collaboration Hybrid Work Status Location - Eight Mile Plains Are you passionate about improving patient health outcomes? Would you like to join an organisation where you can work with cross-functional teams, take ownership, and be...
-
Part Time Customer Support Representative
7 months ago
Eight Mile Plains, Australia Cook Group Full timeOverview: **Part Time (3 Days, 24 Hours per week)** **24 Month Fixed Term Opportunity** **Location - **Eight Mile Plains Reporting to the Customer Support Team Leader, this role is responsible for providing professional, friendly and efficient service to our Customers and Sales teams throughout Australia ensuring that an excellent standard of service and...
-
Customer Support Representative
2 weeks ago
Eight Mile Plains, Australia Simpro Software Full timeDue to an internal promotion, an exciting opportunity has become available to join our awesome client-interfacing team. We are looking for a proactive and passionate customer service SUPERSTAR, with a technology background or aptitude. In this role you will join our solutions-focussed Customer Support Team who provide support for our suite of products, and...
-
Customer Support Representative
5 days ago
Eight Mile Plains, Australia Simpro Software Full timeDue to another internal promotion, an exciting opportunity has become available to join our awesome client-interfacing team. We are looking for a proactive and passionate customer service SUPERSTAR, with a technology background or aptitude. In this role you will join our solutions-focussed Customer Support Team who provide support for our suite of products,...
-
Customer Support Representative
2 days ago
Eight Mile Plains, Australia Simpro Software Full timeAn exciting opportunity has become available to join our awesome client-interfacing team. We are looking for a proactive and passionate customer service SUPERSTAR, with a technology background or aptitude. In this role you will join our solutions-focussed Customer Support Team who provide support for our suite of products, and manage client issues through...
-
Customer Support Representative
4 days ago
Eight Mile Plains, Australia simPRO Software Full timeDue to an internal promotion, an exciting opportunity has become available to join our awesome client-interfacing team. We are looking for a proactive and passionate customer service SUPERSTAR, with a technology background or aptitude. In this role you will join our solutions-focussed Customer Support Team who provide support for our suite of products, and...
-
\associate Sales Representative
4 months ago
Eight Mile Plains, Australia Arthrex Full time**Date**:Sep 2, 2024 **Location**: AUS - QLD - Brisbane, QLD, AU, 4113 **Company**:Arthrex - Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better._ **Sales...
-
Business Development Representative
4 days ago
Eight Mile Plains, Australia simPRO Group Ltd Full timeFirst Things First - What We Can Offer You - Flexible 4-day work week, paid for 5 days (yes!!) - Delicious, free, chef-prepared lunch daily on site (yes!!) - Fully equipped, free on site gym - Hybrid working arrangements - Groundbreaking parental leave program - Second-to-none product training provided - Fun team camaraderie and events - Casual dress -...
-
Business Development Representative
7 months ago
Eight Mile Plains, Australia Simpro Software Full timeWe are currently looking for a Business Development Representative responsible for identifying and connecting with prospective customers from our Eight Mile Plains office in Brisbane. You will discuss the impact Simpro is able to bring to customers, with the aim of booking product demonstrations between the prospect and the Account Executives and/or...
-
Customer Support Team Leader
8 months ago
Eight Mile Plains, Australia Cook Group Full timeOverview: **Location - **Brisbane, Eight Mile Plains **Permanent Full Time** **Hybrid **work roster available We are looking for a highly organised, reliable and self-motivated individual to join our customer support team. Reporting to the Customer Support Manager, this role is responsible for overseeing daily Customer Support activities and working with...
-
Ict Customer Support Officer
7 months ago
Eight Mile Plains, Australia Bi-Rite Home Appliances Full timeDo you possess IT support experience? Does problem-solving and landing on solutions make you happy? We're looking to expand our team! Due to continued growth in our business, we are seeking an experienced IT Customer Support Officer to join our team at our brand new support office! This is an important hands on role in our business and offers a great...
-
Customer Support
7 months ago
Eight Mile Plains, Australia Weir Group Full timeCustomer Support Team Leader Weir Minerals Eight Mile Plains Onsite Purpose of Role: As the Customer Support Team leader for Weir Minerals Aftermarket spares, you will oversee a team of Customer Support officers. You and your team will work together to achieve a high level of customer satisfaction and business growth. Why choose Weir: Be part of a...
-
Customer Support Product Specialist
7 months ago
Eight Mile Plains, Australia Cook Group Full timeOverview: **Permanent position with excellent benefits** **Work from home 1-3 days per week** **Inclusive and diverse culture** **We are looking for an enthusiastic individual with a strong work ethic to join our friendly, well respected and long-established company.** **You will be joining a dynamic team where you can establish long-lasting working...
-
Assistant Manager
5 days ago
Eight Mile Plains, Australia Productive care support Full time1. Recruit, employ and create position descriptions for workers. 2. Deliver daily general requirements of managing director. 3. Managing daily day activities for admin team. 4. Take reasonable care for his or her own health and safety. 5. Take reasonable care that his/her acts or omissions do not adversely affect the health and safety of other...
-
Personal Support Worker
1 week ago
Eight Mile Plains, Australia Arcare Aged Care Full time**Personal Support Workers| Arcare Eight Mile Plains** - Multiple Casual positions available - Immediate start - Have the flexibility to work shifts that suit your commitments and lifestyle - Make a difference to the lives of others - Join a provider that values relationships Seeking compassionate people to join our team. Form relationships that matter and...
-
Sales Administrator
7 months ago
Eight Mile Plains, Australia Cook Group Full timeOverview: **Location - Brisbane, **Eight Mile Plains **Permanent Full Time** **Hybrid **work roster available **The Opportunity**: We are looking for a highly organised, reliable and self-motivated individual to join our sales operations team. Reporting to the Team Lead, Customer Support within sales operations, this role is responsible for providing...
-
Inside Sales Representative
7 months ago
Eight Mile Plains, Australia Jobs for Humanity Full time**Company Description** Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global **Job Description** Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No...
-
Inside Sales Representative
7 months ago
Eight Mile Plains, Australia FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the...
-
Sales Representative
3 months ago
Eight Mile Plains, Australia Sunstate Kirby Full timeTrainee Salespeople Needed Competitive earnings including good bonus structure We are expanding and have opportunities for people who are willing to work hard and want to learn new skills. Are you ready for a challenge? If so, you will learn: Sales Customer Service Leadership skills Team Building Skills We provide training at every level of our...